ServiceNow Developer (H/F) (IT)

Role: ServiceNow IRM Developer – Governance, Risk & Controls Transformation – level 3 Location Address: Hybrid - 44 King Street W 19th Floor, Toronto – 2 days/week
Subject to change: 3–4 days onsite may be required based on business needs
Contract Duration: 6 months
Possibility of extension & conversion to FTE
Number of Positions: 1
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Candidate Requirements/Must Have Skills:

1. 6+ years overall IT development and engineering experience with significant experience in architecting, designing, building, integrating, migrating and supporting end-to-end system and processes.
2. 4+ years hands on ServiceNow development experience, including advanced troubleshooting and module configuration and customization.
3. Strong hands-on experience with: JavaScript (6+ years), REST/SOAP API integrations, using Business Rules, Script Includes, ACLs, UI actions, Flow Designer, and Workflow Editor
4. Experience with system design, integration methodologies, and secure development practices.
5. ServiceNow Advanced certifications in administration, implementation, development, architecture and GRC (CSA, CAD, CIS-RC, CTA, ArchX) - CSA, CAD are must have and CIS-RC, CTA, ArchX nice to have.

Nice-To-Have Skills:

• Hands-on experience in the ServiceNow IRM module.
• Previous experience with large scale ServiceNow IRM module or similar implementation (highly preferred) or enterprise operating model design.
• Experience in Financial Services, Risk, Compliance, or Internal Audit environments.
• Understanding of GRC frameworks, GRC / Issues Management, Risk & Controls concepts and operational risk processes.
• Familiarity with data governance, metadata management, and taxonomy models.
• Experience with Agile/iterative SDLC practices.
• ITIL Foundation certification or training.
• Experience with AI in ServiceNow or developing with AI.

Soft Skills Required:

• Strong communication and the ability to explain technical concepts to non technical stakeholders.
• Excellent troubleshooting skills and the ability to work independently.
• Strong time management and ability to handle multiple concurrent assignments.
• Analytical mindset with the ability to navigate complex situations.
• Strong presentation skills and ability to work collaboratively across teams.

Education:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
ServiceNow Advanced certifications in administration, implementation, development, architecture and GRC (CSA, CAD, CIS-RC, CTA, ArchX) - CSA, CAD are must have and CIS-RC, CTA, ArchX nice to have.

Best VS. Average Candidate:
Strong ServiceNow Developer with solutions architect hands-on migration experience, has worked on new build expansions, implementations; recent experience with SN IRM Module; able to meet tight deadlines and work with minimal hand holding in a high pressu.re and complex environment; is adaptable to change
If candidate has all must haves and nice to haves and is in GTA and can come in to office for co-location and team collaboration will be an asset.

Candidate Review & Selection – Interview Process
1-2 rounds – Video and In Person at 44 King - 1 hour with HM and senior managers and ServiceNow internal stakeholder – includes technical testing with scenario based technical questions

Regards
Deepthi R
Sr. Technical Recruiter
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