Full Time Retail Store Manager

The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.

Greet and assist customers in a manner that models exemplary conduct to other staff.

Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.

Maintain adequate stock through efficient inventory management.

Take inventory as scheduled and provide inventory reports.

Increase sales, expand markets, and promote business to meet given goals within provided guidelines.

Verify invoices against packaging slips and track all expenditures.

Provide management with required sales, staff and other assigned productivity reports.

Balance sales, print and record receipts as well as track revenue daily.

Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories

Completion of high school and College/CEGEP/vocational or technical training.

Minimum of 5 years work experience in a supervisory role in a retail environment.

Proven excellent customer service skills.

Management experience preferred.

Excellent time management and prioritizing skills.

Skills to monitor and assess staff performance.

Basic office administration skills.

High level of proficiency with Microsoft Office productivity suite Highly effective teamwork skills.

Able to effectively communicate both verbally and in writing.

Strong customer service and troubleshooting skills.

Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Ability to learn and adapt to sales software quickly.

Ability to work any shift based on business needs, Monday to Sunday

Ability to work nights, holidays and weekends and different location

Job Types Full-time, Permanent

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.

Unlimited bonus earning potential

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit - SellSafe Cannabis Staff Training | AGLC

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count ⁷ . High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including

Bricks & Mortar Retail Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.

Retail Innovation Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.

Consumption Accessories High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.E-commerce Platforms High Tide operates a suite of leading accessory sites across the world, including Grasscity.Wholesale Distribution High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

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