TALENT MANAGER / RESOURCES MANAGER (H/F)

U of T Mississauga—the second largest campus of Canada's top-ranked university and the only research university in Ontario's booming Peel Region—is one of the world's great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. The UTM Career Centre is a student-focused service whose mission is to help students develop career management skills that they can use throughout their life.Under the supervision of the Director, Career Centre, the Resource Centre Coordinator coordinates front line services for the Centre, supervising, training and supporting front line staff (Career Services Representative, Career Centre Assistant and student Career Assistants) in the provision of proactive, customer friendly front line career and employment services. The Coordinator fosters a commitment to equity, diversity, inclusion and a welcoming and professional environment for students and visitors where confidentiality and privacy of information is respected, maintained and protected. The role assesses services and operations via student and staff assessments and analyzing statistical data and prepares reports and recommendations. The role provides oversight for the front line operations including the physical space and environment of the Centre within the Student Services Hub. The role also coordinates the overall student staff hiring for the Career Centre, working with other student staff supervisors. Overseeing day-to-day service delivery requirements and operational needs

Coordinating the recruitment process and training of casual staff

Designing surveys to support the evaluation of strategies and objectives

Analyzing administrative processes and procedures and recommending changes for improvement

Determining key performance indicators to measure success

Bachelor's Degree or equivalent combination of education and experience.

Minimum 3 years related experience working in a post-secondary setting in a front line customer service student assistance role, with at least one year of supervisory experience, preferably with both staff and student staff.

Experience developing training plans

Experience with ROSI/Acorn or a similar student information database system, and a scheduling/appointment database system.

Advising and coaching skills with demonstrated success in developing other professional and student staff to advise students.

Coordination, organizational and administrative skills.

Proficient in MS Office suite and use of internet and email.

Assets (Nonessential):

Experience working in a counselling or employment services environment considered an asset.

Closing Date: 08/14/2024, 11:59PM ET Employee Group: USW Appointment Type : Budget - Term Schedule: Full-Time Pay Scale Group & Hiring Zone: USW Pay Band 10 - $70,844. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Student Services Recruiter: Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline .