Remote Account Manager-Full Time
$60k - $75k per yearCommuniqué Incentives Inc
Job Responsibility:
KEY RESPONSIBILITIES:
Coordinate the operations and execution of logistical components for each project
Effectively manage Critical Path deadlines
Responsibly manage and adhere to estimated program hours
Manage program budget and execute within revenue objectives
Prepare Budget Summary Update as required
Produce bottom line client savings
Proactively respond to client queries
Manage supplier deliverables according to Communiqué standards
Produce print collateral & signage requirements
Graphic design direction and copy development
Ensure accurateness of all print & copy prior to production
Manage lists and deadlines with hotel partners
Develop F&B recommendations for client Finalize Banquet Event Orders with hotels and/or venues
Source gifting, awards and amenities including coordination of shipping
Provide direction for on-site documentation including departure notices, activity and allergy confirmations, etc.
Provide direction to Experience Coordinator on registration site builds as well as necessary project requirements
Liaise with Air Specialist as required for air and ground transportation requirements
Coordinate guest speaker & talent requirements including contract rider
Develop and execute themed décor and entertainment
Organize and/or attend operational site inspection
Produce comprehensive Planning Document prior to travel
Prepare for and conduct pre-conference meetings with staff and suppliers
Provide leadership on-site and make sound decisions under pressure
Identify opportunities to increase client activity and billing where appropriate
Prepare accurate final reconciliation and resolve any supplier invoice issues
Manage file accounting and administration including timely processing of supplier invoices and contract commitments
Actively participate & contribute to progress meetings (internal & client)
Responsibilities: Manage and grow a portfolio of client accounts Develop and maintain strong relationships with key stakeholders Understand client needs and objectives to provide tailored solutions
Collaborate with internal teams to ensure client satisfaction and success Identify new business opportunities and drive revenue growth
Prepare and deliver presentations to clients
Monitor market trends and competitor activities to stay informed
QUALIFICATIONS AND EXPERIENCE:
- A passion to successfully execute programs to client expectations, within budget and agreed upon timelines
- 4-7 years of event management, agency experience is a must!
EDUCATION
College or University Degree (preferably in Travel & Tourism)
CMP or PMP (not required but is an asset)
TICO Certified
SKILLS & COMPETENCIES:
Proficient in Word, Excel, Outlook and PowerPoint
Strong attention to detail
Excellent writing skills
Math skills are essential
Additional Requirements: Creative and analytical thinker, works well with people, quick thinker, able to multi-task several projects and highly resourceful.
Experience with Monday.com
French language an asset
Job Type: Full-time
Salary: $60,000.00-$75,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Extended health care
Flexible schedule
Paid time off
Work from home
Flexible Language Requirement:
~ French not required
Schedule:
~ Monday to Friday
Supplemental pay types:
Bonus pay
Commission pay
Education:
~ Bachelor's Degree (preferred)
Experience:
~ Event Management: 4 years (preferred)
Language:
~ English (preferred)
Ability to Commute:
~ Toronto, ON M5V 1M3 (required)
Willingness to travel:
~25% (preferred)
Work Location: Hybrid remote in Toronto, ON M5V 1M3
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