Full Time Field Manager

The field Manager is responsible for overseeing all day-to-day operations and ensuring compliance with all contractual obligations of the company and that the policies, procedures and stated aims of the organization are me.
This position exists to ensure that the quality of deployed Paladin field staff either meets or exceeds the commitments we have made to our clients.
Field Managers work closely with Client Service Managers, Branch Managers, and Paladin Directors relating to quality control and operational issues.
This is a full-time position that works on a 4 on 4 off rotation from 1600-0400.

First point of contact for Operations, Zone Supervisors, Clients, and front line employees for any incident, emergency, or inquiry
Investigate and report on all occupation health & safety incidents following the procedures set out in the corporate OH&S manual
Oversees site training to ensure all staff posted at Paladin Security sites are familiar with the site's operation, post orders, and duties.
Create and maintain positive morale within the organization focused on building a team environment and inclusive culture
Ensures that all security guards are dressed professionally and, in a manner, consistent with Paladin Security’s policies on dress and deportment
Provides coaching and disciplinary action to an employee whose actions are inconsistent with the goals, the policies, or the procedures of Paladin Security
Responsible for the maintenance of Paladin's Occupational Health and Safety program for all site binders
Monitor, identify and report any health and safety deficiencies on their site, and instruct all staff in good work safe practices
Monitor daily and nightly incident reports to ensure both relevancy and accuracy
Ensure necessary emergency assistance is provided to sites in the event of emergencies such as bomb threats, fires, assault, break and enters, etc.
Investigates major disciplinary events such as accidents involving company vehicles, Security Officer negligence causing damage to client property, and severe breaches of security/confidentiality at client sites
Supervise and discipline Security Officers in accordance with company policies and procedures when necessary. Follow up via writing to appropriate site manager
This includes unusual or high priority occurrences on client sites, client complaint investigations, or when requested by the appropriate site manager
Perform site orientations, site training, equipment drop off/pick up, Security Officer shuttles, and other miscellaneous tasks as required to fulfill the operational requirements after hours
Audit performance of Security Officers and Supervisors and recommend corrective actions or accolades where warranted to the appropriate manager
The Field Manager will provide feedback to site managers regarding Methods to improve the security effectiveness at client sites
Report if a Paladin staff member is having challenges at a site and provide recommendations for addressing the issues including coaching, re-training, discipline, and transfer to another location
2 years Supervisory or management experience is required

• Strong knowledge of Microsoft Windows (10, 11), Microsoft Office 365 (Excel), Tracktik, and/or WinTeam scheduling software
• High School Diploma/GED

We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Benefits: Medical Insurance, Dental Insurance, Paid Vacation