Account Technology Specialist - Services

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.
Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.
As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.
An exciting and challenging position exists as the Manager, Key Accounts within CoolIT’s Business Development Department. As a leader on the Business Development team, you will be a key contributor to CoolIT’s continued and aggressive growth, supporting the company’s client relationship and revenue growth strategy with key accounts and channel partners.
Oversee commercial aspects of our client relationships, including program pipeline, product forecast, new product development including pricing, schedules and escalations.
Responsible for developing account management plans for Cloud Service Providers that result in double digit YoY revenue growth.
Key Account Managers responsible for building our program pipeline and sustaining a product portfolio with various cloud service providers.
Technical Sales Engineers responsible for supporting Key Account Managers during the pre-sales and proposal process to ensure quick response times and high-quality technical information for clients.
Continuously engage with and learn from the Product and Engineering teams to develop a deep understanding of our hardware and services, ensuring client feedback makes its way into our products.
Ensure adherence to company policies and procedures.
International travel (20% or greater).
5+ years’ experience in complex, multi-stakeholder account management roles, focused on large enterprise IT companies.

• Bachelor’s degree in engineering, Business Administration, Commerce, or equivalent.
• Knowledge of data center and IT markets.

Vacation and flex days, and paid company-wide shutdown during the holiday season.
Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. Dress for your day – in a casual yet professional environment.
Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
Company-funded RRSP contributions to support your long-term financial goals.
Successful candidates for this position will be required to undergo background checks including criminal records check and education.