Full-Time Medical Office Assistant

We are seeking a detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will assist in the smooth operation of our medical office by providing excellent administrative support. As a Doctor’s Medical Office Assistant, you will be an essential part of our paediatric care practice. Location: Okotoks Paediatric Clinic
Job Type: Full-time
00 per hour
High school diploma required.

• Completion of a Medical Office Assistant course
• 1+ years of Medical Office Assistant experience in a related field is required.
• Prior experience as a medical receptionist or in a similar administrative role is helpful.
• Proficiency in basic computer skills and data entry.
• Familiarity with the Electronic Medical Record (EMR) system.
• Current police, vulnerable sector and child welfare check.

Collect and verify patient information, insurance details, medical and pharmacy history. Update electronic medical records (EMRs) by recording patient allergies and demographics (Personal Health Number, address, phone number) after each visit.
Patient Reception: Greet patients, their families, and visitors warmly in person and over the phone. Demonstrate courtesy, politeness, and helpfulness to the public and patients at all times. Explain clinic policies to patients when required in a polite manner.
Maintain Waiting Area: Ensure the waiting area is clean, organized, and child friendly. Monitor patient flow and provide assistance or special accommodations as needed. Examination Rooms: Prepare examination rooms, set up and maintain (restock) medical supplies and equipment in all examination and procedure rooms in the absence of the clinic nurse.
Maintain an accurate inventory list and order materials as needed.
Clerical: transfer patient files to/from other clinics, printing files) in accordance with protocols while ensuring confidentiality.
Coordinate with medical staff to maintain smooth appointment availability.
Assist in booking sub-specialist, diagnostic, surgical procedures and phone consults as needed.
Medical Forms and Documentation: Prepare and manage medical forms, referrals, and other documentation.

Scan, download, and link patient labs and Netcare documents into the Electronic Medical Record
Work closely with healthcare providers to ensure timely completion of patient forms.
Follow Policy and Procedure : Adhere to clinic guidelines and contribute to the development of new ones.- Assist with training new staff as requested. Welcome and assist in scheduling medical students, medical residents upon request. Job Type: Full-time
00 per hour