Branch Manager (Billing)

Lead a Team. Grow a Branch. Make a Difference.
At National Seating & Mobility (NSM) , we help people live with greater independence, confidence and comfort through personalized mobility and seating solutions.
We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded—and who wants to make a meaningful difference every day.
What You’ll Do

Lead, coach and develop a high-performing branch team.
Drive branch sales, revenue, customer service and operational performance .
Build strong relationships with clients, therapists and healthcare professionals.
Oversee day-to-day branch operations, inventory, equipment and facility needs.
Support recruitment, onboarding, performance management and employee development.
Monitor budgets, P&L, expenses and accounts receivable.
Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time.
Identify opportunities to improve processes, customer experience and branch performance.
Create a positive, collaborative team culture where employees feel supported and accountable.
What You Bring

Leadership experience in a customer-focused or operations environment.
Strong communication, organization and problem-solving skills.
Experience managing employees, budgets and business operations.
A customer-first mindset and ability to build strong relationships.
Ability to balance people, priorities and business results .
Experience in healthcare, mobility equipment or a related industry is an asset.
Why Join NSM?

• $65,000–$70,000 annually + annual merit reviews
• Meaningful work that directly impacts people's lives
• Employer-paid benefits
• RRSP matching
• Generous paid time off
• Company events & inclusive team culture
• NSM-sponsored gear

Ready to Lead With Purpose?

If you’re passionate about people, customer experience and making a difference , we’d love to hear from you.
Join NSM and help create better mobility experiences—one client at a time.