Receptionist - Care Home

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function. As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area. Night shift positions require rotation through patient registration and bed allocation, as needed.

Previous patient registration department experience in a hospital setting required

Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm

Strong customer service focus

Demonstrated good attendance and performance records with the ability to maintain these same standards

by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

The successful candidate will work every second Saturday, Sunday and Monday evenings 1500-2300, and MUST be available for all shifts including days, evenings nights, weekends and holidays as needed.

Oak Valley Health is one of Ontario's leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity.