Operations Officer - Contract Management (m/w)

The primary objective of the Manager, US Market Access Contract Operatons role is to administer the contractual obligations, including validation, adjudication, and administration, of all payment requirements for Alexion AstraZeneca Rare Disease Business Unit Customers including but not limited to Group Purchasing Organizations (GPO), Managed Care Payers, State Medicaid and other Federal government purchasers and programs. The process includes the review and understanding of contract terms, verification of a customer’s eligible members and plans, claim utilization, formulary validation, identifying issues, performing dispute resolution, and processing and reconciliation of payments and chargebacks. Other functional responsibilities include reporting and analysis, vendor code set up support, confirmation for accrual support, program payment leakage identification and other adhoc analyses.

The Manager role will require interactions throughout the organization including Accounting, IT, National Accounts Team, Organized Customer Group, Market Access Team, Global Finance Services Controls & Compliance, and Accounts Payable. Ensure timely and accurate processing of claims and validations for all Commercial, Medicare and State Medicaid monthly/quarterly rebates.

Manage all chargeback activities including contract pricing, validation and reporting across various COTs, such as GPOs, 340B, and VA/FSS.

Provide monthly/quarterly trends, variance and maintenance of Key Performance Indicators.

Respond to inquiries regarding contract compliance issues and related calculations.

Work with account team(s) and customers to verify compliance and resolve disputes.

Build and maintain policies, procedures, and standards in support of all Federal and State requirements, internal/external financial reporting processes, government regulations and stay abreast of Federal and State rules, guidance and potential legislative changes.

Monthly/Quarterly Reporting on all payment activity for GPO, Commercial and Government payments and other ad hoc reporting as requested.

Work with third party vendor to review, verify, validate, dispute, and track State Medicaid claims submissions as well as Federal programs including Tricare and Coverage Gap rebates.

Assist with additional rebate and chargeback projects.

Function as a subject matter expert on data validation, verification of contract compliance, master data and rebate and chargeback processing.

Bachelor’s Degree or minimum of 8 years Life Sciences Management in pharmaceutical/biotech experience required.

Minimum of 3-5 years of work experience within Finance or Market Access with experience in Medicaid, commercial rebate and/or chargeback validation, processing, and payments in a pharmaceutical/biotech environment

Good understanding of Managed Care and State Medicaid rebate processing, as well as being familiar with 340B, specific state issues and VA Health Care Act/pricing and operations.

Effective management of large datasets, managing peak cycle workloads and contract administration.

Successfully collaborates with cross-functional business partners on contracts and dispute resolution while also having the ability to communicate across multiple functional levels.

Communicates effectively with internal and external customers including third party vendors.

Proficient in Excel, Word, PowerPoint required; SAP preferred

Must be detail oriented and manage workload to specific deadlines.

Remains flexible and adaptive to changing business requirements and processes.

The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; maintain general availability during standard business hours.

Experience in Pharmaceutical Industry with knowledge around Commercial Contracting and Government Price reporting preferred.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs. In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.

That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law.