Sales Development Representative (Remote) for Tech Company

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. Travel to Office expectations**

For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. The Role: As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.
You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.
Develop strong content knowledge of the healthcare industry
Create a strategic outreach plan with Vice President of Sales to target prospective customers
Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
Prepare background material and market research in preparation for all sales meetings and appointments
Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
Maintain internal database to track key performance metrics and sales and marketing activities
Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
Manage special projects as necessary
Bachelor's Degree or equivalent experience
Customer service experience
Sales or fundraising experience
Ability to communicate by e-mail and phone
The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us. ------ Recruitment Fraud Notice: We are aware of fraudulent recruitment activities in which individuals may falsely claim to represent PointClickCare, advertise fake job opportunities, or request personal or financial information. All PointClickCare employment opportunities are posted on our official careers website. As part of our commitment to hiring security, candidates may be asked to verify their identity during the interview and onboarding process. If something feels suspicious, verify it before proceeding.
The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations.