Full Time Assistant Retail Store Manager

You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. As an Arc’teryx Assistant Store Manager, here’s what you’d be doing:

Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people),
Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience
Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc’teryx and your leadership team
Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
Committing to, and delivering on, bold objectives both in store and in the community
Building brand presence and guest loyalty by upholding our company’s mission and values
Empowering your team to use their best judgement in all guest service matters
Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business
Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future
Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement.
Are you our next Assistant Store Manager?

You have 2-3 years of leadership and retail management experience
You have a passion for service and delivering an exceptional experience for guests
Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
Excellent time management and problem-solving ability
Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc)
The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document, and you perform the responsibilities of the Product Guide and Lead as needed
Full-Time employees must:

Maintain availability across six (6) days per week, including Friday, Saturday, and Sunday, to support peak business periods and operational requirements.
Work a range of shifts every week, including peak days and high-traffic periods, with schedules aligned to business needs and priorities.
The salary range for this role is CAD$60,013 - CAD$75,000.

This range reflects market alignment and the scope of the role. Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) , Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

Join us in creating positive change in ourselves, our communities, and the world.

Hours: Full Time - 40 hours per week (five days a week)