Sales Associate (Retail Store)

HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. The position reports to & receives functional guidance from the Store Manager.

Greet customers, engage in friendly conversations, and ask about their shopping needs.

Offer customers product recommendations and provide information to help them make product-related decisions.

Use the cash register to ring up customer transactions.

Support on product shipment deliveries and organize stockroom.

Maintain a clean, organized, and safe store environment for customers, employees, and store products.

Drive sales of company key products such as Blind boxes, MEGA, and accessories.

Must be able to work flexible hours including nights, weekends, holidays.

1+ year of retail customer-facing experience

• Confident and comfortable engaging customers to deliver great customer experience
• Ability to speak or understand multiple languages is a plus
• Ability to stand and walk for extended periods (up to 6-8 hours per shift)

Market-competitive packages

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.