Technicien Centre d'Appels - Support Clients H/F
$18.5 - $19 per hourAplin
Durée de l'emploi: Temporaire
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 an à moins de 2 ans
ou experience équivalente Milieu de travail
Secteur privé
Tâches
Répondre aux demandes de renseignements verbales et écrites
Régler les plaintes des clients et répondre à leurs préoccupations
Répondre aux demandes de renseignements des clients et leur fournir de l'information
Prendre des dispositions pour les remboursements et l'établissement d'une note de crédit
Remettre des reçus et d'autres documents
Tenir des dossiers et des statistiques
Recevoir les plaintes et en tenir un registre
Systèmes de gestion (sig ou bd)
Logiciel de base de données
Courrier électronique
Genre d'expérience
~ Centre d'appels
Qualités personnelles
Ponctualité
Attitude axée sur le client
Relations interpersonnelles efficaces
Fiable
Esprit d'équipe
Options de conditions d'emploi
Jour
Heures de travail: 37,5 à 40 heures par semaine
Vacancy posted 5 days ago
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