Information Clerk - Customer Service
Service Ontario Centre
Job Responsibility:
Education:
Expérience:
Education
Secondary (high) school graduation certificate
or equivalent experience
Work setting
Business sector
Private company, corporation or industry
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Answer clients' inquiries and provide information
Security and safety
Basic security clearance
Bondable
Credit check
Criminal record check
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Standing for extended periods
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player
Initiative
Ability to multitask
Dependability
Honesty
Screening questions
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Experience
Experience an asset
Other benefits
Free parking available
Learning/training paid by employer
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 15 to 40 hours per week
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