Relief Receptionist

Job Duties:

• Answers general inquiries both in person and by telephone regarding resident information. Receives and relays messages. Receives and directs visitors to appropriate staff member or neighborhood. Participates in the resident elopement prevention procedure.
• Receives all mail and our couriers making deliveries to the Long Term Care Home. Processes outgoing mail.
• Updates and maintains electronic databases lists monthly calendars care conference and medication review schedules.
• Sets up maintains and files the resident health record according to established procedures.
• Administers resident trust accounts; receives deposits distributes receipts
• In the absence of the staffing clerk calls in and allocates relief staff to fill vacancies in accordance with policy and applicable collective agreements.
• Provides input into the development of facility policies and procedures. Reports near misses risks hazards and incidents to the appropriate personnel. Reports unsafe or faulty equipment to the designated supervisor.
• Promotes a clients right to autonomy respect privacy dignity and access to information.
• Participates in fire drills and emergency response training. Attends in-service training and workshops as required by the employer.
• Supports the NVS model of service mission vision and values.
• Performs other related duties as assigned.

Education Training and Experience:

Grade 12 plus two years recent related experience or an equivalent combination of education training and experience.

Skills and Abilities:

Ability to type 50wpm

Knowledge of basic accounting principles

Accuracy with numbers

Working knowledge and experience with Word and Excel

Ability to communicate effectively both verbally and in writing

Ability to deal with others effectively

Ability to organize and prioritize work

Physical ability to carry out the duties of the position

Ability to operate related equipment

Required Experience:

Junior IC