General Manager - Sales Manager H/F
Mercedes-Benz North Vancouver
Join Canada’s Largest Automotive Group
driven by excellence, integrity, and innovation, Dilawri offers an environment
where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive
group and one of Canada’s Best Managed Companies. franchised dealerships, representing more than 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
guide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation , we
are also committed to making a meaningful impact in the communities we
Mercedes-Benz North Vancouver is looking for a General Manager to
performance of the dealership. This position reports directly to the Director of Operation and is responsible for driving sales performance, ensuring
operational excellence, and fostering a high ‑ performing and customer ‑ centric
The General Manager provides direction to Sales Managers and
sales teams, ensures adherence to corporate policies and processes, and
contributes to dealership profitability through effective leadership,
forecasting, and performance management.
Guide sales managers and sales teams in setting
long- and short-term performance objectives.
· Direct Sales Managers in establishing sales and
gross profit goals for new vehicle sales teams.
· Assist the Regional General Manager in
Ensure sales managers understand and
consistently enforce dealership policies, processes, and procedures.
· Review quarterly performance reports with sales
Support the development and implementation of
improvement programs to help the sales department meet strategic objectives.
· Conduct daily and/or weekly sales training
meetings as directed by the Regional General Manager.
· Oversee dealership image initiatives and ensure
maintained across the sales department.
· Review and monitor the management of incoming
sales calls and customer inquiries.
· Assist sales staff in closing deals when
Maintain accurate records of showroom floor
Serve as the primary liaison with factory
Manager within an automotive dealership.
· Proven leadership and management skills with the
Strong customer service mindset with the ability
to resolve customer concerns promptly and professionally.
- to collaborate effectively with customers, team members, and senior leadership.
- Experience working with automotive retail tools
leading professionals in the automotive industry, our benefits include:
- coaching & training programs
- health & dental plans
- social events
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