Account Management Director
$110k - $135k par annéeVeem
Role: Account Manager
Location: PST Time Zone
Comp: $110k - $135k + Bonus + Stock Options + Health Benefits
The Partner Account Manager (PAM) at Veem is responsible for owning and growing relationships with the company’s most strategic partners. The role focuses on long-term customer success, account expansion, and driving measurable growth in payment volume through consultative engagement.
Key Responsibilities
Account Ownership
Manage a portfolio of partner accounts as the primary relationship owner .
Act as a trusted advisor to partners, helping them maximize value from Veem solutions.
Onboarding & Adoption
Oversee partner onboarding and their customer adoption of Veem’s solutions.
Ensure a seamless experience for new partners and customers.
Account Growth & Insights
Conduct regular account reviews.
Provide insights on international payments, FX growth , and opportunities to expand partner participation.
Identify evolving partner/customer needs and deliver tailored recommendations (increase payment volume, FX transactions, Card adoption, engagement).
Strategic Planning & Presentations
Collaborate with partners to create joint business plans .
Support co-selling and embedded payment initiatives.
Present strategically to C-level executives , highlighting Veem’s value in meeting business objectives.
Cross-functional Collaboration
Work with Product, Compliance, and Operations teams to resolve partner issues.
Provide structured feedback on customer/partner requirements to influence product/service development .
Performance Tracking
Track account performance against goals.
Ensure accurate reporting and forecasting .
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Qualifications & Skills
Experience: 5+ years in Account Management, Customer Success, or Enterprise Client Engagement (fintech or payments preferred).
Account Expansion: Proven ability to grow accounts , upsell, and cross-sell.
Complex Accounts: Experience managing large, complex accounts with quota achievement .
Communication: Strong skills engaging C-level executives , delivering presentations and insights.
Payment Expertise: Solid understanding of B2B payments, FX, financial operations . Card acceptance/payout knowledge is a plus.
Organizational Skills: Ability to manage multiple accounts and priorities in a fast-paced environment .
Personal Traits: Motivated self-starter, growth mindset, works independently but collaborates cross-functionally.
Company Size Preference: Previous experience in companies of 200–500 employees , not banks.
Key Focus Areas
Account growth and retention
Consultative engagement and upselling
Strategic presentations and executive influence
Payments knowledge (B2B, FX, Card)
Cross-functional collaboration
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