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Sales Associate (Retail Store)

$70k - $110k per year
Full-time

Raffi Jewellers Inc.

Tudor Sales Associate, Toronto

Tudor Sales Associate
Sales
Permanent, Full-Time, On-Site
Yorkdale Shopping Centre, Toronto, Ontario
At Raffi Jewellers, we are proud to be a trusted name in Ontario, serving Mississauga, the GTA, and surrounding areas as an Authorized Retailer of Rolex, Tudor, Raffi Fine Diamond Jewellery, and Fine Accessories. Access specialized training and development opportunities to advance your skills across different facets of the luxury retail industry.
Be part of exciting VIP events and work with fine timepieces and jewellery that define craftsmanship.
Enjoy industry-leading pay and a comprehensive benefits package.
Are you passionate about delivering exceptional service and building meaningful connections with clients? As a Sales Associate in our Tudor Boutique, you’ll play a key role in shaping each client’s experience from offering personalized assistance, sharing your product knowledge, and guiding them through their luxury journey. As a Sales Associate at Raffi Jewellers, you will:

Guide clients through the process of selection, decision making, and client after-sales, using a detailed understanding of all products and services available.
Maintain and transfer knowledge of brand heritage, collection, features and key attributes to clients, adhering to Tudor and Raffi brand guidelines to assist clients to making the most informed decisions based on their needs and preferences.
Develop and foster long-term relationships with clients, perform regular follow-ups and address any post-purchase needs.
Ensure that the showroom meets the visual expectations of the brand.
Collaborate and assist co-workers when required to ensure that customer service is always maintained to the highest level.

Have experience in retail sales. Experience dealing with a luxury retail client base and/or previous experience with watches is an asset.
Ability to speak in multiple languages is a plus.
Bachelor’s degree is preferred.
Experience with CRM tools, scheduling tools and Microsoft Office.
Flexible to work hours based on operational business needs including evenings, weekends and holidays.
Please apply directly through our website careers page. Accommodations are available on request for candidates with disabilities taking part in all aspects of the recruitment and selection process.

Vacancy posted 1 day ago
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