Sales Associate Retail Part Time Sales Associate Retail Part Time

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . Available to work a minimum of 3 days per week, weekends included

Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

Consistently meet and exceed sales goals.

Assist in clientele generation through customer engagement.

Contribute to an in-store experience for customers that both surprises and delights them.

Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.

Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.

Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.

Understand the need for consistent inventory accuracy and controls in store.

Uphold time and attendance policy.

Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.

Help ensure that the store environment is inspiring and our product is easily accessible.

Understand the core values and culture of Reformation and reflect these in all efforts.

Experience working with a sales or retail organization and/or operationally intensive business.

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour , depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.

We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.

We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.

We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.

You’ll get access to fertility care support through Carrot , and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.

We care about the causes our employees care about so we donate to community efforts on a yearly basis.

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement.