Receptionist/Admin Assistant - Full-time

Receptionist

Full Time

Orders, secures, and maintains all necessary office supplies, ensuring no interruption in service

Receives and responds to all incoming phone calls, voicemails, mail, email, faxes, and general inquiries with accurate information as per policy/procedure

Assists Administration, IT and/or Facilities teams with equipment troubleshooting

Provides support with data entry and data analysis as required

Assists to manage equipment inventory and bookings

Coordinates phone system and updates company directory

Cares for and controls company letterhead and prints letters as required

Assists in document control – shreds confidential and sensitive documents when required

Assists the administration team with event planning – catering and food preparation, room set up and tear down

Maintains/cleans general administrative areas: front reception, boardroom, file room, storage space, and back station

Assists support and direct staff with various “one off” duties such as typing up notes, various documents and intake forms, formatting documents, laminating, preparing V Cards, preparing and distributing certificates, ASL class preparation, price checking, providing receipts for service, updating the client money tracker, and recording training

Complies with company policies/procedures, provincial, privacy and other job related legislation

Post-secondary education, preferably in an Administration program

• 2+ years of professional experience, including 1 year or reception experience, and demonstrated reliability shown in past positions or in education
• Intermediate to Advanced skill level in Microsoft Office (Word, Excel, Outlook and PowerPoint); experience in Mobius or other related applications/programs is an asset
• Strong verbal and written communication skills with experience in writing professional letters and business emails, compiling reports and charts, and building creative presentations
• Solid interpersonal and client service skills with the ability to work effectively with a variety of stakeholders including Clients, Program Supervisors, and other administrative staff
• Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Prospect creates change by envisioning the end game and creating the means to realize it. We strive to create a fair, healthy and high-performing environment where everyone is respected, encouraged, and motivated, and their contributions help Prospect attain its goals.