Administration Service Specialist

Are you a detail-oriented professional with a knack for data and a passion for human resources? We are seeking a Bilingual Service Officer to join our collaborative HR Operations team in Montreal. This is a unique opportunity to gain exposure to the financial services industry while specializing in disability management and leave-of-absence administration.

As a key member of our 8-person team, you will act as a bridge between data and people, ensuring that employee records are accurate and inquiries are handled with professionalism and care.

The Service Officer is responsible for the integrity of HR data and providing operational support for leave management. This is a 100% back-office role that involves heavy data translation, spreadsheet management, and internal/external stakeholder communication. You will spend your day ensuring that sensitive employee information is captured correctly and helping managers navigate leave policies.

Role Type: 8-Month Contract (Potential for extension or permanent conversion)

Montreal, QC (Hybrid – 3 days per week onsite)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Contract Duration: 8-Month Contract (Potential for extension or permanent conversion).

• Montreal, QC.
• Work Mode: Hybrid (3 days per week onsite).
• Schedule: Monday – Friday, 8:30 AM – 5:00 PM.
• HR Specialization: Deep exposure to Disability Management and various Leave of Absence types.

Data Management: Verify, input, and audit data from source documents into HR systems (ServiceNow and Workday).

Analysis: Review complex spreadsheets, translate data trends, and ensure accuracy before final entry.

Support: Answer inquiries from People Managers and employees regarding leave policies and disability management.

1–2 years of experience in a corporate office environment (Banking or Financial Services -experience is a plus).

• Fluency in both French and English is a strict requirement.
• Proficiency in Microsoft Excel (Ability to work with data sets).
• High attention to detail, strong problem-solving abilities, and "technical curiosity."

Advanced Excel skills (V-Lookups, Pivot Tables, Macros) and experience with ServiceNow or Workday.

- Educational background or prior experience in Human Resources (a significant asset).

If you are interested in this role, please apply online today. This position requires a Bilingual candidate because the person will collaborate and provide support to other colleagues and business functions located outside of Quebec who do not speak French.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.