Payroll Coordinator - Remote

Manager, Payroll, Benefits & HRIS

Regular Full-Time
As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. Reporting to the Director, Human Resources, the Manager, Payroll, Benefits & HRIS, provides leadership direction and support in the planning, organizing and direction of payroll, benefits, and HRIS operations, programs, and initiatives.
This role plays a key role in financial reconciliation, labour relations support, internal controls and payroll system development, while fostering a culture of service excellence and continuous improvement.
Completion of a university degree in Accounting, Finance or a related discipline, and a minimum of 10 years related experience as a Payroll Manager including proven experience in public sector and unionized environments, progressive leadership experience; or an equivalent combination of training and experience.
Supports the Director, Human Resources by providing strategic and operational direction, advice, and information on payroll, benefits, and HR information system matters related to both corporate and departmental operations and programs.
Directly supervises the Assistant Manager Payroll Services, Benefits Specialist, and HRIS Specialist positions, including hiring, assigning/reviewing work, training, coaching, and performance management. Indirectly oversees a team of Payroll Specialists.
Responsible for the effective management, oversight, and administration of payroll, benefits and HRIS functions ensuring department objectives are aligned with City objectives/goals.
Evaluates payroll systems, and oversees the testing/implementation of new payroll programs, enhancements, fix releases, and upgrades. Responds to complex payroll inquiries and escalated issues from employees, time keepers, managers, and senior leadership.
Analyzes payroll data and metrics to provide reporting and insights to senior leadership.
Provides payroll expertise and advice on the interpretation of Collective Agreements, policies, and procedures to senior management, managers, and employees throughout the organization.
Supports labour relations matters, bargaining processes, and grievance resolution with payroll data and advice.
Maintains internal controls, manages risk, and ensures privacy and confidentiality of payroll data,
Oversees the implementation and management of key policies, procedures, and processes ensuring compliance with legislative frameworks and Collective Agreements.
Ability to coordinate payroll reporting to comply with government regulations as well as City requirements. Also generates municipal pension plan reporting.
Ability to liaise with government agencies and banking institutions for reporting purposes and to resolve payroll issues.
Supervises reporting staff, including hiring, scheduling, assigning and reviewing work, training, coaching and developing, and performance management.
Ability to independently lead and manage projects with a lens of innovation, and effectively identifying risks and leverage opportunities.
Strong political acumen, and the ability to guide staff on Payroll goals that align with the strategic priories of the City.
We offer our employees great work-life balance, including competitive salaries, comprehensive health and wellness benefits and retirement plans (a percentage in lieu of benefits for auxiliary positions). We also offer a hybrid remote work schedule in accordance with our Remote Work Policy, opportunities for education and training, and engaging, rewarding work.
Join a team of enthusiastic and innovative employees, and help us build a vibrant, compassionate, resilient city where everyone can thrive.
To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest.
We are learning and building relationships with the people whose lands we are on.