Quality Assurance Officer (F/M)

Quality Specialist Mississauga, Canada

Category Quality Assurance, Information Technology

Post Date Apr. McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Quality Specialist will be required to work within the Quality Management System (QMS) MasterControl to facilitate alignment across and manage multiple assignments simultaneously that support all business activities for McKesson while ensuring compliance to client requirements, proper workflows and appropriate reviews and approvals.

In this position, the incumbent acts as a subject matter expert in all aspects of MasterControl and is required to develop and manage efficient document architecture that is compliant to company Global, Regulatory, Privacy, Ethics and Compliance requirements that support all business activities.

Create and/or disable MasterControl accounts for those business units supported

Activate trainee infocards

Creation of configuration documents (and training as required)

Provide training and/or troubleshooting of the system to users

Create and provide appropriate metrics to identify status of quality system tasks (ie. tracking for status, documents approaching expiration, volume of reviews, review time, training completion etc)

Provide subject matter expertise during internal audits and external inspections and audits

Ensure deployment and implementation process sustainability and effectiveness

Four to Six years of experience and understanding of quality in the pharmaceutical/health care industry

Knowledge of cGxPs, regulatory, privacy and compliance requirements are required

Advance knowledge of risk and compliance methodologies and processes. This involves strategizing, planning, managing, writing, and/or reviewing the activities and documents

Knowledge and competencies in document management software applications and solutions, including experience or training in document management system

Strong customer focus and ability to prioritize and adapt to business needs

Ability to communicate and work with a very broad spectrum of professional and technical staff to effectively manage documents and records in an efficient and practical manner

Experience interacting with regulatory agencies and health authority inspections

Ability to efficiently present key elements of a project in relation to the audience’s need

Ability to proof-read, edit with strong technical writing skills

Experience with Quality Management Software an asset.

#This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

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(McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on ca.snapjobsearch.com.