Area Manager, Store Operations

The Branch Operations Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams commercial paint store. This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff and be responsible for contacting customers to generate sales leads. Support business strategies to increase sales and optimize profitability

Ensure high levels of customers satisfaction through excellent service

Build and maintain knowledge of all products to ensure effective customer recommendations

Build positive relationships with wholesale customers

Ensure compliance with policies and procedures including safety, loss prevention, and security

Support employee training, development, performance management, and corrective action

Respond to and resolve any customer and/or employee complaints

Must have at least High School diploma or a Certificate of Adult Education Completion (CAEC)

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. Have at least one (1) year experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program

Have previous work experience selling paint and paint-related products

Have work experience using timekeeping and/or customer relationship management (“CRM”) systems

Have an associate's degree or higher in business, sales, or marketing

Willingness to relocate for future job opportunities

Ability to read, write, comprehend, and communicate in more than one language

Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Connection … with an inclusive team and commitment to our own and broader communities

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. From retirement to health care, from total well-being to your daily commute-it matters to us. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; and other business and organizational needs. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.