Full Time Overnight Security Dispatcher

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Security Dispatcher

Type: Full Time

Pay Rate: $27.62 per hour

Schedule: Full-Time Schedule: 12-hour rotating shifts (days, nights, weekends, and statutory/religious holidays)

We are seeking a Security Dispatcher to join our team in a steady, established industrial setting. In this role, you’ll provide real-time support for emergency incidents, monitor security systems, and dispatch responses to ensure the site’s safety and security. This position offers hands-on experience in high-stakes security dispatching, ideal for those looking to build or enhance careers in emergency response and security operations.

Receiving emergency calls and obtaining information regarding the emergencies

Transmit necessary information to field personnel via radio or telephone communication systems

Perform interface functions between Shell and the external agencies during a site-wide emergency.

Monitor all CCTV cameras and access control alarms

Answer routine telephone and radio calls

Immediately enact the public complaint process upon receipt of a public complaints or concern (i.e. noise complaints)

Oversees basic operation of security alarm systems

Serve as the Emergency contact for Pipelines and Sherwood Marketing Terminal

Due to the safety requirements - must clear drug testing.

Clean criminal Record

Must comply with the site's clean-shave policy due to Health and Safety compliance

Have knowledge of the standard radio and telephone communications receiving and transmitting equipment.

Possess strong computer skills.

Must have Alberta Security License

Must be able to work with minimal supervision.

Ensure the confidentiality of all records containing personal information.

Work 12-hour rotating shifts including days, nights weekends and statutory/religious holidays.

Display the ability to work with and interpret facility maps.

Work in a private office with little to no face-to-face interaction

Must have high school diploma

Previous Security related experience is an asset.

The successful applicants must complete the Dispatcher Training Program which includes but is not limited to:

Site orientation and Facility familiarization

Incident training (Drills/Exercises)

Telephone features

Report writing

Access Control System

Site Paging Systems

Site telecommunication systems

Site radio systems

Headcount Assembly System

Comprehensive health and dental benefits.

Paid training and development programs.

As a condition of employment at specialized sites, candidates must successfully pass a drug and alcohol (D&A) test. This test ensures compliance with site-specific safety requirements and is mandatory before starting work.