Showroom Customer Service Attendant
Full-time
Canadian Tire Kanata (Store 457)
Motivated to join a winning team? Lube techs being hired at a competitive wage scale with $19.00+ available
The quick lube attendent works in conjunction with the Automotive Service Advisor, Automotive Service Manager, Tower Operator and fellow associates to promote a customer first environment. A Service Installer performs light maintenance on cars and trucks in the Automotive Service Centre. In this position, you will often interact directly with licensed technicians and customers.
Policy, Procedures and Standards
Works in accordance with Canadian Tire best practices in service delivery, customer values, and store operations
Engage in staff development initiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual
Follow store Health and Safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
Participate in All Store Meetings
Major Tasks and Responsibilites
Maintain professional appearance (uniform, hygiene and grooming)
Perform lube, oil and filters
Perform minor repairs and inspections that do not require the presence of a licensed technician
Service transmissions
Maintain neatness/cleanliness of bays through regular inspections
Complete other tasks, as required
Major Requirements and Competencies
Valid driver's license for province of employment
Ability to effectively converse with customers regarding maintenance
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organicational ability and attention to detail
Effective written and oral communication skills
Basic math
Vacancy posted 7 days ago
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