IT and Deployment Specialist
Yardstick Technologies Inc.
At Yardstick Technologies , we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business “WIN” and be part of a greater vision. Many small businesses trust us as their IT partner.
What You’ll Be Doing: As an IT Bench Technician you will be responsible for delivering a positive customer experience by ensuring that client service level commitments are completely met or exceeded. You will take pride in setting up and deploying technology, handling hardware repairs, and managing shipping and receiving tasks while maintaining high client satisfaction.
Set-up computer and technology deployment.
Shipping and receiving product handling.
Support and backfill the Field Technician.
Work with vendors to complete service requests.
Understand and follow service operational standards, processes, and best practices.
Participate in a rotating on-call schedule.
May need to travel up to 20%.
Post-secondary education in Information Technology.
- 3+ years of IT experience, ideally including experience in a help desk environment.
- Experience or familiarity with Windows/MDT.
- Proven track record of providing excellent customer service and troubleshooting solutions in a busy environment.
- Ability to lift heavy IT equipment including but not limited to desktops, printers, workstations, and UPS etc. Competitive salaries.
- Comprehensive health, dental, and vision insurance.
- Health Spending Account.
- Retirement savings plan with up to 3% company matching.
- 3 weeks of paid time off annually, plus 11 days off on Alberta holidays.
- Training bonuses.
- Flexible work environment.
- Company lunches and social events.
Vacancy posted 27 days ago
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