Technicien service et contrôle
$30.4 per hourAir Liquide Healthcare
VitalAire Canada , a proud division of Air Liquide Healthcare , we are the leading provider of sleep apnea tests, treatments, and home oxygen therapy services in Canada. With over 90 locations from coast to coast, we specialize in delivering comprehensive testing, treatment, education, and continuous support for individuals living with sleep apnea and respiratory conditions. Our mission is to empower patients facing the challenges of sleep apnea and those in need of home oxygen therapy. We are committed to providing ongoing respiratory support and ensuring compliance, enabling our clients to lead healthier, more fulfilling lives.
We are currently recruiting a highly energetic and motivated Service Technician for our Cranbrook, BC location. The Service Technician (ST) will be responsible for transporting, delivering, and installing homecare equipment, including oxygen cylinders, to patients and institutions while ensuring the safe operation of the company vehicle and providing outstanding customer service. Additionally, the ST will deliver quality patient care by educating patients on the proper use, maintenance, and troubleshooting of the equipment, all while adhering to Air Liquide Home Healthcare Canada’s safety and quality practices.
Support team members to satisfy internal and external customers.
Comply with vehicle policies and highway regulations.
document inspections.
Set up homecare equipment at patients’ homes and provide training to new clients.
Educate clients on equipment function, maintenance, and troubleshooting.
Perform technical checks and review safety instructions with clients.
Maintain documentation for technical visits, including equipment exchanges and deliveries.
Complete preventative maintenance on medical equipment and troubleshoot malfunctions.
Manage workflows for equipment requiring additional service.
Document client care and services with clear, accurate delivery records.
Maintain client confidentiality as per policies and regulations.
Adhere to infection control policies and protocols.
Seek continuous improvement in branch operations through quality initiatives.
Provide after-hours service as part of the on-call rotation.
Support remote patient assessments with healthcare professionals.
Ensure correct loading and unloading of the vehicle in compliance with safety regulations.
Health professional considered an asset
- Care Aid Certification considered an asset
- Strong written and oral communication skills (verbal and written) in English
- Basic computer / tablet skills
- Knowledge of use and maintenance of respiratory home care equipment preferred; Basic mechanical/repair skills
- 2-3 years Customer service experience in a healthcare setting
- Accommodations are available on request for candidates taking part in all aspects of the selection process. This is a union position with a wage of $30.40 per hour and opportunities for advancement.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles.
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