Housekeeping Supervisor (evening and weekend)

Housekeeping Manager
Novotel Toronto Centre is currently recruiting for a Housekeeping Manager . The primary responsibility of the Housekeeping Manager is to oversee and manage the day-to-day work of the Housekeeping team members. The Housekeeping Manager will work closely with the General Manager and Housekeeping Supervisors to determine the strategic direction of the Housekeeping department.
Education Reimbursement for you (and your children!)
Team Building Events
Reporting to the General Manager, the Housekeeping Manager is responsible for providing strategic leadership and day-to-day operational oversight of the Housekeeping department. The successful candidate will directly manage three Housekeeping Supervisors , providing guidance, performance coaching, and ongoing development to ensure operational excellence, exceptional cleanliness standards, and an outstanding guest experience.
~ Manage the day-to-day activities of the Housekeeping team;

Enforce hotels standards, policies, and procedures to the Housekeeping team;
Be a department leader who motivates and mentors all housekeeping team members;
Ascertain staff training needs and provide such training;
Manage departmental budget and expenses;
Lead the Health and Safety efforts of the property, ensuring all WHIMIS, WSIB, OHSA, and joint health and safety procedures are followed in the housekeeping department;
Ensure security of guest room access and hotel property;
Establish, maintain and train standards and procedures for cleaning and safe working conditions in the housekeeping department;
Works to ensure high scores for cleanliness and other housekeeping-related items on all inspections;
Inspects or delegates inspections of all guestrooms cleaned by room attendants;
Develops an inspection program for all public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained;
Ensures final inspection of all housekeeping-related duties performed by the housekeeping team;
Initiates new procedures to increase the efficiency of labor and safe chemical and equipment use;
May serve as "manager on duty" as required;
Perform other duties as assigned including assisting staff with their job functions during peak periods.
Managerial or Supervisory experience in housekeeping in a Hotel or related industry;
Post-secondary degree/diploma in Tourism or Hospitality is an asset;
Excellent organizational, technical, analytical, and problem-solving skills;
Is able to endure an abundance of physical movements in the performance of job duties;
Working knowledge of Microsoft Word and Excel;
Experience in financial management for a housekeeping department is an asset;
Experience working in a unionized environment will be considered an asset;
Must be available to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management.
This posting is for a current vacancy.
The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.