ICT System Administrator/Support

A Diagnostic Imaging Informatics System Administrator at Halton Healthcare ensures the smooth operation of PACS RIS and imaging informatics systems that support 24/7 clinical care. The role oversees system reliability integrations data integrity privacy compliance and technical troubleshooting while coordinating with clinical teams IT and vendors. With strong knowledge of imaging standards and a customer-focused approach the System Administrator supports upgrades optimizes workflows and helps maintain high-quality efficient imaging services across the organization.
Workflow Support & User Training
Optimize image workflow study distribution worklists and reconstructions to support radiologists technologists and referring clinicians.
Provide training for new staff and ongoing support to all PACS users; update training documentation and best-practice guides.
Collaborate with Diagnostic Imaging leadership modality vendors and IT/IS to resolve workflow or connectivity issues.
Compliance Security & Quality
Implement and enforce PACS/RIS policies related to privacy security and data integrity in alignment with PHIPA.
Maintain audit trails support compliance reviews and ensure imaging data meets provincial DI Common Service standards.
Participate in quality assurance activities including system audits corrective actions and image quality assessments.
Planning & Improvement
Participate in planning activities for imaging system upgrades lifecycle management hardware refresh and storage expansion.
Provide reporting on uptime storage utilization workflow metrics data analytics and system performance indicators.
Support continuous improvement initiatives including adoption of emerging imaging technologies and enterprise imaging strategies.
patient/customer focused; Diploma/degree in Medical Radiation Technology Health Informatics Computer Science or related fields.
Minimum 3-5 years of progressive experience in PACS/RIS support or imaging informatics within a healthcare environment. Strong working knowledge of medical imaging standards and protocols: DICOM HL7 IHE Web Services viewers/post-processing tools and applications. Solid IT infrastructure knowledge: Basic server and networking knowledge.
Demonstrated ability to work collaboratively with clinical technical and vendor stakeholders; excellent communication (written/verbal) teaching/training skills.
Knowledge of Ontario healthcare context (provincial imaging repository Connecting Ontario DI Common Service Standard) and privacy/security regulations (PHIPA) required.
Required to participate in after-hours support / on-call rotation to ensure PACS uptime 24/7.
Certification or continuing education in imaging informatics (e.g. current registration and good standing with the College of Medical Radiation Imaging Technologists of Ontario (CMRITO) is an asset
Customer-centric mindset understands clinical workflows and prioritizes user experience (radiologists technologists referring physicians)
Project-management skills: ability to plan coordinate and deliver technical projects (upgrade migration consolidation)
Change-management and training capability: able to guide users through change develop materials and provide support
Attention to detail: data integrity system logs policies and procedures must be precise and accurate
Adaptability and resilience: able to function in a 24/7 clinical service environment shifting priorities vendor dependencies
Temporary Full-Time (Approx. Hours: Monday to Friday- 7.5 hour day shifts (Hours are subject to change based on operational needs)
Salary: $45.982 to $59.737 per hour
Date Posted: Halton Healthcare is an equal opportunity employer who is committed to integrating diversity equity and inclusion throughout our operations policies and culture. If you are passionate about what you do motivated by a job well done and as committed to excellence quality and patient satisfaction as we are wed like to hear from you. Please attach your current resume directly to this posting.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Halton Healthcare will provide accommodations throughout the recruitment and selection process. The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health Safety & Wellness team prior to their start date as a condition of employment. This includes demonstrating compliance with Halton Healthcares Immunization Policies.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

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