Operations Shift Lead

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
2 years FedEx sort operations or senior level hourly role experience OR,
EXCEL Leadership Development Stream (Preferred)
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Addresses and resolves conflict management
Seeks to simplify business processes while ensuring quality
Strong organizational, planning, and analytical skills

2 years FedEx sort operations or senior level hourly role experience OR,
EXCEL Leadership Development Stream (Preferred)
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Addresses and resolves conflict management
Seeks to simplify business processes while ensuring quality
Strong organizational, planning, and analytical skills
Additional Details: Shift: Tuesday – Saturday, Job Posted: 08/20/2026 Job Closed: 08/27/2026 at 3pm local time
This job is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply.