Remote: Bilingual Call Centre Agent
$23.75 per hourBlack & McDonald Limited
Position: Bilingual Centralized Call Centre Representative (Eng/Fre)
Structure: Remote
Shift: Monday–Friday, with a start time between 10:00 a.m. and 2:00 p.m. (8‑hour shift)
ABOUT THIS CAREER OPPORTUNITY
The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor. Following 3-4 weeks of in-office and/or virtual training, you will be given the opportunity to work entirely remotely if you are able to meet the criteria to ensure your success. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS). Answer telephones, order taking, file organization, and operation of office equipment Handle internal and external customer inquiries both by telephone and by email Fulfill requests by clarifying desired information, researching appropriate response, completing transactions, and/or forwarding requests Identify and escalate issues according to contract and/or priority Maintain CMMS database including equipment history and status, generation of work orders, monitoring and tracking of unscheduled or open work orders, and overall operation of CMMS Follow up on customer calls where necessary Pass on customer complaints to respective project managers Document all call information according to standard operating procedures, including but not limited to the call software or call logs Produce call reports as required Organize and maintain various filing systems Assist in “working alone” procedure or site personnel Enhance organization reputation by accepting ownership for accomplishing new and different requests Explore opportunities to add value to job accomplishments Update job knowledge by participating in educational opportunitiesWORK FROM HOME CRITERIA
Able to work independently with minimal supervision to perform your daily tasks Maintain performance standards Quiet and ergonomic workspace Stable internet connection with minimum bandwidth of 10mb/s Remote work location is within the Montreal Area, New Brunswick and Ontario The work from home criteria provided are the general requirements but are not limited to the list aboveCOMPENTENCY REQUIREMENTS
Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive Portrays a positive image and motivates colleagues at all times to ensure continued success Embraces change and always willing to adopt new practices Holds self and others accountable Ability to approach problems logically, under pressure and seek innovative solutions Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities Understands the needs and perspectives of both internal and external customers Promotes teamwork and collaboration Values and respects others, encourages and supports diversity Ability to work independently with limited supervisionWORK EXPERIENCE REQUIREMENTS
~2-3 years of related call centre, customer service, or dispatching experienceSKILLS, QUALIFICATIONS AND OTHER REQUIREMENTS
Must be available and open and flexible to working different shifts Must be able to effectively communicate Proficient in Microsoft Office including Excel, Outlook, and SharePoint Proficiency in French, both written and spoken, is an asset but not required JD Edwards experience is an asset Ability to type a minimum of 50 WPM accurately Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. The expected salary range for this role is $23.75 per hour. The starting salary will be determined based on several factors such as the successful candidate's qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald's total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
#LI-RM1
$72.61k - $90.76k per year
...resources for completion. The incumbent is also the primary representative for day-to-day contact with the client for performance of the contract... ...our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities...BilingualFull timeContract work$40 - $45 per hour
...speed manufacturing machinery. Location - Markham, Ontario Shift - Straight DAY Shift Pay Rate - $40-45/hr (depending on experience)... ...change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking...Day shiftLong term contractFull timeFlexible hoursShift work$25 per hour
...this opportunity is tailored for you! Position: Bilingual Customer Service Representative Duration: 3 month contract Days of Operation: Monday to Friday Hours of... ...30am - 5:30pm Salary: $25/hour Location: Remote Advantages We are excited to offer a temporary...Remote workBilingualFull timeContract workTemporary workWork at officeMonday to friday- ...Manager of Customer Care, the Customer Care Representative will support Pet Valu's Devoted Pet... ...channels such as but not limited to phone calls, emails, and social media. The Customer... ...Responsibilities: Work from home. Bilingualism in French/English is required. Receives...BilingualFull timeImmediate startWork from homeFlexible hoursAfternoon shift
$19.15 per hour
...Customer Service Representative – Insurance (Call Center) Hybrid insurance operations role supporting... ...work arrangement with both on-site and remote work. ~ Initial training is... ...typically handling 70 or more calls per day while maintaining service quality standards...Remote workHourly payPermanent employmentFull timeContract workWork at officeMonday to friday$25 - $26 per hour
...currently looking to hire for a bilingual (English and French) customer service representative to join their team in Markham, ON... ...This role is hybrid and would 3 days a week in office and 2 days work... ...Representatives at all times • Order/Call Management – includes account...BilingualPermanent employmentContract workWork at office3 days per week$42 - $48 per hour
...Hiring for Day Shift! Please note that this is a Field Service Technician based role and will travel within the larger GTA to provide support to customers! WHY JOIN OUR TEAM: ~ Day Shift Hours & Home Every Night! ~$42 - $48 per hour ~ Job Stability ~ Respectful...Day shiftHourly payFull timeApprenticeshipInternshipNight shift$27.7 per hour
...) positions in the Customer Service Representative positions in the Contact Centre department within the Corporate Services... ...assessment, a pre-screening phone call, and an in-person interview.... ...Provide prompt customer service, support day-to-day operations including courteous...Hourly payRemplacementPart timeInternshipWork at officeLocal areaFlexible hoursAfternoon shift$18 - $18.56 per hour
...Universal is seeking Security Guard - Data Centre in Markham, Ontario. Job Title:... ...Casual Pay Rate: $18.00 - 18.56 per hour Shift Timing: 7 :00 - 19:00 and/or 19:00 - 7:00... ...Emergency Response: Respond to a varied array of calls for service and provide first responder...Hourly payFull timeCasual workWork at officeFlexible hoursShift workNight shift- ...individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer... ...product evaluations, or feedback sessions - most often conducted remotely. This is a casual, project-based role well suited for...Remote workPart timeCasual workWork from homeFlexible hours
$34.75k - $47.25k per year
...differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance... ...Pay Type: Salaried The above represents BMO Financial Group’s pay range and... ...the Good in business and life. It calls on us to create lasting, positive change...Day shiftContract workPart time$19 - $27 per hour
...Professional Accreditation subsidies Recruiting & Referral bonus programs Ongoing leadership development courses This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today. Our applicant tracking...Full timeFlexible hoursShift work$66.8k per year
...determine their potential Make cold calls to new and inactive customers Keep customers... ...Provide support to Customer Service representatives Record and update customer database... ...skills (SAP experience a strong asset) Bilingual (English/French and asset) What we...Bilingual$55k per year
...our diverse teams create every day, with our clients and each... ...Description Sales Development Representative (Hybrid – Tues. & Thurs.... ...outbound outreach Book discovery calls and demos through meaningful... ...model blending office and remote setup for a balanced lifestyle...Remote workFull timeWork at officeLocal areaFlexible hours- ...Insurance Account Representative - Desjardins Agent Team Member Location: Steeles Ave. E. & Hwy. 404 - Thornhill/Markham... ...be rewarded. Those who want to just show up each day, and wait to see what happens, who calls, or walks in, need not apply - you won't like it here...BilingualPermanent employmentFull timeFor contractors
- ...over 2220 stores worldwide. As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Shift Leaders in the Fairview Mall Location. This position reports directly to the Store Manager and together you will build the store team....Full timePart timeInternshipWorldwideFlexible hoursShift workNight shift
- ..., 2026 . Location: Thornhill Community Centre Hours: Evenings and weekends Join us... ...personal data form on the participants’ first day. Ensures all program participants are... ...Knowledge of warm-up, stretching, choreography & free-styling dance combinations. This form of...RemplacementTemporary workPart timeSeasonal workWork at officeLocal areaWeekend workAfternoon shift
$55k per year
...connections our diverse teams create every day, with our clients and each other. It’s... ...role in our future Sales Development Representative (Hybrid – Tues. & Thurs. onsite – Markham... ...and outbound outreach Book discovery calls and demos through meaningful conversations...- ...necessary Report to the Duty Manager anything suspicious during the shift Familiarize and enforce company’s rules and regulations T&T... ...and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible. Benefit...Flexible hoursShift workAfternoon shiftWeekday work
$70.3k per year
...unique culture. We're a dynamic, fast-paced environment where each day unfolds with fresh opportunities and exciting challenges. Our... ...external customers with professionalism, care, and accuracy. The Bilingual Bluelink/CR Team Lead provides coaching, guidance, and direction...BilingualWork at officeFlexible hours$50k - $100k per year
...peace of mind. We’re growing our team of Financial Insurance Representatives. Driven, people-focused professionals who want to make a... ...focused culture where giving back is at the heart of what we do Remote work flexibility to design a career that fits your lifestyle...Remote workFlexible hours$19.19 per hour
...Hours: Full-Time Continental Days (0700-1900) Payrate: $19.19... ...Description: Working on assigned shifts, you will work full-time shifts... ...high quality, patient-centred care to the communities we serve... ...Allowance & Pension Plan) • Free Uniforms • Annual Boot Allowance...Day shiftDaily paidFull timeImmediate startShift workNight shiftAfternoon shift- ...contributions to help you reach your financial goals. Paid Time Off: Enjoy a healthy work-life balance with paid vacation and personal days. Exciting Career Growth Opportunities: Join a company where your hard work is recognized, and advancement is encouraged, allowing...Hourly payLong term contractFull timeInternship
$125.74k per year
...Reporting to the Director of Recreation Services, the Manager, Pan Am Centre and Sport Development is a member of the Recreation Services... ...for an interview will be contacted. Please respect our scent free area by not wearing scented products when visiting the office....RemplacementFull timeWork at officeLocal area- ...seeking a dynamic and results-driven Sales Representative to join our team. If you are a demanding,... ...for researching potential clients, cold calling, and developing and delivering proposals.... ...Sales Leader to be invited on (all) 1st calls, surveys, verification, and final calls...Day shiftWork at office
- ...? Experience ~ Will train Employment terms options ~ Day Health benefits Dental plan Health care plan Paramedical... ...Bonus Commission Life insurance Other benefits Free parking available Team building opportunities Parking available...Permanent employment
- ...including infants, children, youth, adults, and seniors—to live well and safely in their homes. Our real talent is helping people Make Each Day Count. We are not just a company that puts People First but seeks to get Better Today. By working at The Care Company, you will be part...Full timePart timeWork at officeMonday to fridayFlexible hours
$23 per hour
...options. Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment. Schedule Shift schedule is from 7am - 3pm which will be including a shift premium (May include overtime, weekend and rotating shifts) Perks...Full timeWork at officeShift workRotating shift- ...Our real talent is helping people Make Each Day Count. We are not just a company that puts... ...and support clients across the Central region including York, Simcoe, Marham, Newmarket... ...work, an asset if you can travel to rural/remote areas. Must be able to communicate effectively...Remote workFull timeWork at officeMonday to fridayFlexible hours
$60k - $65k per year
...referrals (40% NB, 25% renewals) True hybrid flexibility - 2 days WFH after training Clear growth path : CSR → Account Manager... ...with confidence Support producers with servicing tasks (no cold calling!) Build lasting client relationships through proactive service...Local areaWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote: Bilingual Call Centre Agent. Be the first to apply!
- call center representative Markham, ON
- call centre representative Markham, ON
- product marketing manager remote Markham, ON
- hr manager remote Markham, ON
- remote account manager Markham, ON
- remote virtual assistant Markham, ON
- remote firmware engineer Markham, ON
- case manager remote Markham, ON
- salesforce remote Markham, ON
- marketing remote Markham, ON

