Sales Development Representative (Service client / Support)

Meet the Role: As a Sales Development Representative (SDR), you are responsible for building New-Logo and Install Base sales pipeline by attracting and qualifying prospects who are evaluating or considering electronic health record products and services. You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base. you will receive best in class training on PointClickCare solutions, the industry we serve and various sales-methodologies to ensure you are set up for success. The SDR role is the entry position into our sales organization, which will provide organizational bench strength for other sales roles within our organization.

You will report into the SDR Program Manager, and you’ll be working alongside other SDR’s and Account Executives (AE) to meet sales targets. In addition to having lots of support from your immediate team, you will have a dedicated SDR Program Manager whose sole purpose is to set you up for success through coaching and mentorship. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.

You will be helping generate opportunities for both our New-Logo and Install-Base AE’s

• You'll offer a strategic approach to territory planning, account planning, account cohorting, and the pre-discovery stage.
• You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective and current customers. Responsible for the strategy and implementation of account-based campaigns and tactics to drive pipeline from a key accounts list (developed in collaboration with Account Executives and Marketing)

You have a passion for sales and learning what makes businesses tick

• You are resilient and don’t let customer rejections slow you down
• You share the same passion as we do for the industry we serve.
• You are exceptional at building strong relationships at all levels.
• You have strong organizational, planning, and prioritization skills.
• You think outside the box and find creative solutions to problems.
• You have some experience in entry level sales.
• You hold a Post-Secondary Degree/College Diploma.
• You have some experience using CRM systems but is not a requirement (ideally with Salesforce)

Contract Details:

This is a contract to cover a secondment. There is a possibility for permanency at the end of the contract term, but no guarantees.

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