Remote Operations Specialist

Programs & Operations Associate Ownership Design Group
Full-time · Remote (Canada, EST core hours) · $55,000 – $65,000 · Employee-owned
Ownership Design Group helps Canadian business owners transition their companies to their employees. We design employee ownership transitions, through Employee Ownership Trusts, ESOPs, and related structures, that hold up long after the deal closes. We are growing our offerings and the infrastructure behind them, and we need someone to help us build, launch, and run that work.
This is a broad, hands-on role for someone early in their career who is genuinely self-driven and wants to grow fast. You will create content, manage our CRM and help convert leads, support our online learning platform, and keep our operations running smoothly. You will not do any one of these in isolation; you will move between them as the work demands, which is exactly what makes this role a rare opportunity to learn the whole engine of a growing business.
If you are the kind of person who figures things out, takes ownership without being asked twice, and likes building something from the ground up, we want to hear from you.
Help build and launch our programs and offerings: take ideas from concept to live, by assembling the pieces, setting up the platform, and managing the moving parts through to launch.

• Create content: write and adapt material across formats, learning and program content, email sequences, social and LinkedIn posts, and supporting resources, in our voice. Own the CRM and help close leads: manage our HubSpot pipeline, keep it clean and current, run lead nurture sequences, and play an active part in moving prospects from first contact to signed engagement. Support the learning platform: help configure, manage, and improve our online learning and community environment, including member access, content setup, onboarding flows, and day-to-day running once it is live.
• Measure and report: track what is working, pipeline, conversion, engagement, attendance, and help us see it clearly.

you manage yourself and your work without close supervision.

• A clear, capable writer who can create content across formats.
• Some hands-on experience with HubSpot or a similar CRM, ideally including a role in converting or nurturing leads.
• Some experience with a learning management or community platform (Disco, Thinkific, Circle, Teachable, Kajabi, or similar).
• Organized, with an instinct for building systems and removing friction.
• Curious about business, ownership, and the mission of helping companies stay in their people's hands.

Interest in employee ownership, succession, or community wealth.
Health Spending Account: a flexible HSA to put toward the health and wellness needs that matter most to you.

• Remote by default: work from anywhere in Canada, with core working hours on Eastern Time so the team stays connected.
• 3-weeks paid vacation plus Christmas closure
• A path to ownership: as an employee-owned company, we offer the people who help build this business the genuine opportunity to become owners of it.

For the right person, this is a launchpad: a chance to build genuine breadth across content, revenue, platform, and operations, working directly with a founder who has spent two decades in this field.
Tell us a little about yourself, why this role appeals to you, and share anything (a resume, a portfolio, a project you are proud of) that helps us see how you work.