Building Operator Commercial

Who We Are

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40-year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management.

Richcrafts purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven.

Why Richcraft?

Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients.

Richcraft is passionate about professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including:

• Generous Health and Dental Plan
• Employee Wellness Spending Account
• Group Retirement Planning with Company Match
• Employee Wellness Program
• Referral Program
• Loyalty Program
• Employee Assistance Program
• Long-Term Employment
• Opportunities for Growth

The Role

Reporting to the Operations Manager, the Building Operator is responsible for providing operational services, assisting with managing day-to-day operations, being available for general inquires to tenants and ensuring a high level of service and support is always provided to tenants.

In This Role, You Will:

• Liaise with all tenant contacts on a regular basis to establish and maintain a healthy working relationship.
• Act as a liaison between the head office/property management team and the tenants.
• Directly responsible for the building’s operation of all building facilities.
• Perform routine and preventive maintenance on all building systems (HVAC, Fire, Life and Safety, Security, Grounds-keeping etc.).
• Assist the Operations Manager in the collection and preparation for quotations for contractor services.
• Attend to tenant enquiries and/or building maintenance requests and work orders.
• Carry out minor maintenance requirements/repairs on a scheduled or periodic basis including but not limited to filter replacement, litter picking, painting, and snow removal.
• Emergency on call duty for after-hours building issues.
• Operate Building Life and Safety equipment.
• Manage service contractor relationship – mechanical, electrical, refrigeration, cleaning, security, etc. – to ensure that the building is operating at optimal levels in terms of tenant satisfaction and profitability; ensure that existing maintenance or service contracts are enforced and that all outsourced contractors and sub-contractors are supervised.
• Any other job-related duties and projects that may be assigned.

What You Bring

• Minimum 3 years’ experience in a related environment.
• Working knowledge of heating, refrigeration, plumbing, would be an asset.
• Valid Driver’s License is required.
• Excellent technical troubleshooting and problem-solving skills.
• Strong organizational and interpersonal skills with the ability to work in a team environment, or independently with minimal supervision.
• Enthusiastic, pro-active, and service driven.

Salary Range: $60,000 - $70,000

Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions.

Richcraft is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.