Product Design Specialist

Lightspeed is looking for a Product Designer II to join our Capital team. We’re looking for a designer who can help create elegant experiences that get more funds to more merchants in ways that are most useful to them.
In this role, you'll help define a vision through iterative design and delivery. The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.
Problem Solving: Own and lead full design cycles for features or a product area, comfortable reaching out for guidance when needed. Participate in design reviews and working sessions, helping the team develop effective and thoughtful solutions. Contribute in design reviews and help refine solutions with the team. Embedding Systems Thinking: Have UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understanding of how to use design systems to best ensure consistency across platforms and contribute to its improvement
Driving User-Centricity: Use research and data insights to inform design decisions. Be open to feedback and eager to learn from peers and senior designers.
Be excited shipping experiments quickly to get signals from customers, then using that feedback to make those experiences even better. Use qualitative data and quantitative interviews to inform design and product decisions.
At least 4 years of practical, in-house product, UX/UI design experience.
You can explain design decisions and collaborate effectively with teammates and stakeholders.
Solid visual design skills and attention to detail, with a drive to continuously refine craft
A curiosity to learn and adopt new tools, including how AI can enhance the user experience and improve your design process.
Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
Ability to do your job in a truly flexible environment
Unlimited paid time off policy
Flexible working policy
Health insurance
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $85,000-$95,0000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.