PRODUCT DESIGN SENIOR SPECIALIST

Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? Lightspeed is looking for a Senior Product Designer to join our Financial Operations team. This team designs powerful tools that give our internal Sales, Operations, Customer Support, Risk, and Onboarding Consultants a complete picture of our merchants—to help ensure that our merchants are set up with the best solutions to fit their business needs quickly and efficiently. In this role, you'll help define a vision through iterative design and delivery.
The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.
Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions. Embedding Systems Thinking: Have UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, user-friendly, and utilize deterministic automation and AI to streamline operations—capable of performing simple tasks autonomously, and as a partner in human-driven workflows when the tasks and decisions get more complex. Understand how to use the current design system best to ensure consistency across platforms and contribute to its continuous improvement.
Driving User-Centricity: Draw insights from research and data, and know how to turn those insights into tangible solutions. Collaboration: Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization.
At least 5 years of practical, in-house product, UX/UI design experience.
You can bring internal stakeholders on your design journey and explain work with focus and brevity.
Strong aesthetic skills to help elevate the visual identity of our brands.
Skilled in service design practices.
A curiosity to continuously evolve your design process by leveraging AI tools to deliver better, more user-centered products.
Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools like Lovable and Cursor
A flexible work environment that empowers you to do your best work
A culture that celebrates performance
Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Training opportunities to grow your skills and career
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $120,000-$130,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.