Product Design Manager

Job Responsibility:

About Borrowell:

Borrowell is a Canadian company whose mission is to make financial prosperity possible for everyone. The first in Canada to offer free credit scores, Borrowell provides educational resources, monitoring, innovative digital tools, and personalized product recommendations to help people feel in control and optimistic about their financial future.

With more than 3 million members, Borrowell is one of the largest fintech companies in Canada. To support us on our mission, we're building an exceptional team of high-performing yet humble individuals who believe Canadians deserve more choice when it comes to financial services.

We place a high value on building a diverse and inclusive workplace and are proud to have a gender-balanced team. We know that diverse teams perform better; half of our team identify as women or non-binary.

We're always on the lookout for passionate and driven people. If you think you'd be a great fit at Borrowell, read on to learn more about us and how our business works!

About the role:

Borrowell is looking for a Product Design Manager to help fulfill Borrowell's mission to make financial prosperity possible for everyone. You'll work to understand how consumers make financial choices and design personalized products to empower them to optimize these key decisions as they relate to their credit score, financial products, spending and saving. Reporting to the Group PM you'll work cross-functionally with our Product, Engineering and business leads to identify and solve user problems.

You'll lead and mentor our team of Product Designers as well as work hands-on within your pod to create data-informed solutions that solve user problems and contribute to business results. In this role you will play a crucial role in shaping the future vision of our product while ensuring efficient collaboration and execution with our cross functional teams. As Product Design Manager you will have the opportunity to create a huge impact by building products that will help make financial stability possible for millions of Canadians.

RESPONSIBILITIES:

• Act as a player/coach both as a designer and manage a team of 1 product designer to develop innovative financial experiences across multiple platforms
• Collaborate with cross-functional teams, including product managers, engineers, data scientists and business development leads to develop and execute strategic roadmaps
• Partner with cross-functional teams to drive product development from problem identification to launch, ensuring alignment with member needs and market trends
• Foster a data-driven approach to design, prioritizing features and enhancements based on member feedback, market research, and business goals
• Influence product roadmap and champion user-centered design culture

Requirements

• 3+ yrs of experience in b2c product design with a proven track record of delivering successful products from concept to launch
• 1+ yrs of experience managing Product Designers
• Design portfolio demonstrating a profound understanding of user problems, solutions-driven to maximize business impact, and strong end-to-end design process from sketches through to detailed designs
• Proficiency with current design tools (Figma)
• Experience using product development methodologies, design thinking principles, and working in an agile environment
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels
• Experience with data analysis tools such as Excel, PivotTables, Tableau, PowerBI or equivalent, we use Looker

Nice to Haves:

• Experience working in fintech, e-commerce and/ or at a startup

Benefits

• The Opportunity - join and have a major impact at a growing company that is helping make financial stability possible for everybody

• Comprehensive Health Benefits - medical, dental, vision, and paramedical health benefits for you and your family, with extra yearly coverage for psychotherapists and massage therapists
• Additional Health Benefits - virtual benefit offering that allows you to connect 24/7 with nurses, doctors and mental health professionals
• Maternity & Parental Leave Top-up - available to new parents
• Wellness & Transit Benefit - $600 annually to spend on whatever brings you joy
• WFH Reimbursement - we ship you gear like a laptop, mouse, keyboard, and you can reimburse additional items to make your workplace better for you
• Employee Development Benefit - annual reimbursements on payments to help your learning
• Givewell Benefit - 1 paid volunteer day a year to give back to the community
• Flexibility - flexible working hours and a flexible vacation policy

We are remote-first across Canada with an office in Toronto. This role requires you to attend in-person meetings and team-building events.

At Borrowell, one of our core values and firm beliefs is that diversity makes us better. If you're unsure about your qualifications for this position we'd still encourage you to apply. We're looking for candidates who have experience but know that not everyone's had a chance to demonstrate what they can do. What's most important is that you have a growth mindset and care about helping people with their finances - an area in their lives that causes a lot of stress.

Please note that due to the sensitive nature of the work we do, clearing a credit and criminal record check is a condition of employment.

By submitting your application you consent to Borrowell's use and processing of your personal information in connection with your job application at Borrowell and its recruitment processes.

Borrowell encourages applications from candidates with differing abilities. Please let us know if you require accommodation at any stage in the selection process.