Customer Service Representative / Automotive Service Advisor
$50k per yearFull-time
Firestone - Panda Tire and Auto
Are you a master communicator who loves cars but prefers the front desk over the shop floor?
We are looking for an energetic, customer-focused Automotive Service Consultant to join our growing team. If you thrive in a fast-paced environment, love solving puzzles for clients, and know how to turn a stressful car repair into a world-class customer experience, we want to talk to you!
Whats In It For You
Competitive Pay: Solid base salary plus an uncapped, performance based bonus structure.
Premium Benefits: Comprehensive health, dental, and vision coverage.
Paid Time Off
Growth Path: Ongoing training, industry certifications, and clear advancement opportunities.
Great Culture: A supportive, team-focused shop environment where your hard work is actively celebrated.
Your Day-to-Day
The First Impression: Welcome customers with a smile as you check their vehicle in for service.
The Interpreter: Listen to customer concerns and relay them to the technicians, and inform the customer of what steps to take in a way they can understand.
The Strategist: Create accurate repair estimates, prioritize safety items, and present options transparently.
The Coordinator: Manage workflow schedules to ensure prompt service.
The Trust Builder: Keep customers updated while their vehicle is in for service.
What You Bring to the Table
Experience: Minimum 4 years of experience in automotive service advising or high-volume service sales.
Communication Skills: Exceptional listening and verbal skills.
Tech Savvy: Comfortable navigating shop management software and supplier programs.
Drive: A strong sales mindset focused on ethical consulting and meeting shop goals.
Reliability: A valid drivers license and a clean driving record.
Ready to Shift Your Career into High Gear?
Stop working just another job and start building a career with a team that values your drive.
Vacancy posted 1 day ago
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