Customer Accounts Specialist - Full Time

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!

Join the Rogers Door-to-Door Sales Team:

Are you ready to power up the Kitchener Area as a Multi Dwelling Unit Field Sales Specialist? Our Field Sales team delivers best in class customer experiences, building strong connections within the community. As the face of the Rogers brand, get set to market and sell customized residential products ranging from internet, entertainment products, home phone, wireless, and home security. If you love generating leads and building strong connections, we want you on our team!

Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can rake in six figures!
Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options
Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home : Connect with healthcare professionals through a virtual walk-in clinic.
Stay Fit : No-cost fitness membership with access to virtual classes
We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.
Commitment to Diversity : We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.

Cultivate and nurture positive relationships with customers and clients
Sales: Act on provided leads and spark new residential sales in your territory through lobby events and door to door activities. Sell a fantastic range of products, including internet, entertainment products, home phone, wireless, and home security.
Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries.
Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies
Customer Connection: Build friendly and professional relationships with customers and/or clients and property managers
Sales Star Power: Proven ability to thrive in a sales environment overcome objections and work independently to achieve strategic goals.
Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.
To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule: Full time
Shift: Variable
Length of Contract: No Selection
Travel Requirements: Canadian Criminal Record Check and Driver's Abstract
Posting Category/Function: Sales & Door-to-door
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Posting Notes: Customer Experience