Accounts Receivable & Billing Lead

We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale. If you’re driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you! 

What you’ll do:

Invoicing & Billing

• Generate and issue customer invoices across all revenue streams — accurately and on time


• Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms 


• Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms


• Manage customer onboarding into the AR/billing portal and maintain accurate customer master data 

Cash Application & Reconciliation & Collections

• Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments


• Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule


• Investigate and resolve payment discrepancies, short-pays, and disputed amounts — documenting resolution clearly in the system

• Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence


• Coordinate with Sales and Customer Success when customer relationship context is needed for collections 

Month-End Close Support

• Finalize all invoicing prior to month-end cutoff — no invoices left in draft at close


• Deliver the AR aging report to the Controller on schedule as part of the close package


• Prepare and submit the monthly amortization schedule update for subscription revenue


• Support the Controller's AR close tasks including subledger reconciliation and audit schedule preparation

Process Improvement, Systems & Compliance Support

• Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection — bring proposals to the Controller, not just observations


• Maintain billing process documentation and keep it current as workflows evolve


• Support Epicor billing and AR module improvement initiatives 

• Prepare AR-related audit schedules and supporting documentation for external audit


• Respond to auditor information requests within the AR and billing area accurately and on time


• Ensure billing processes comply with internal controls and revenue recognition policies

What We Are Looking For

• 3–5 years of experience in accounts receivable, billing, or a related finance operations role


• Demonstrated experience managing a full billing cycle across multiple revenue types — product, subscription/SaaS, or professional services


• Strong attention to detail — billing errors are customer-facing and your accuracy is the standard


• Experience with B2B collections — professional, persistent, and customer-respectful follow-up cadence


• Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation


• Clear and professional written and verbal communication skills — you will interact directly with enterprise customers


• Ability to manage competing priorities and deadlines in a structured, autonomous way