Senior Program Coordinator - Full Time / À Temps Plein

Are you passionate about delivering successful, high-impact transformation initiatives with a financial services leader in Canada and across the globe? At RBC we are searching for a dynamic Senior Program Manager to join our team. As a representative of the Value Office, you will be a member of the largest Project Management Office in RBC and part of a collaborative team that is a catalyst for delivering transformation initiatives, accelerating value creation, and infusing Agile ways of working that drive continuous improvement. We pride ourselves on fostering a supportive culture where your contributions make an impact. You will work with a diverse set of stakeholders and senior leaders and will be at the forefront of strategy execution with teams that deliver some of RBC's most important strategic initiatives.

As a Senior Program Manager, you will lead RBC's most complex initiatives, ensuring alignment with platform goals and strategic objectives. You will implement risk management strategies, foster proactive problem-solving, and promote business agility through continuous improvement practices. Additionally, you will analyze performance metrics and integrate lessons learned to enhance future planning and value delivery.

Change Management: Lead change initiatives with key partners, ensuring robust plans are developed, communicated, and executed effectively.

Monitor performance and velocity, driving improvements through data-driven insights.

Stakeholder Management: Build trust through transparency, manage conflicts, and maintain strong relationships with RBC partners, including executives.

Create and adapt plans and roadmaps as priorities shift, guiding the team through ambiguity to focus on high-value work. Continuous Improvement: Implement frameworks for continuous improvement to optimize team performance.

Risk Management: Proactively assess risks and issues, engaging stakeholders to develop and implement mitigation strategies. Communicate risk and issue status transparently.

Apply and educate on RBC's project management policies, standards, and frameworks.

5-7 years of experience as a senior leader managing large-scale, cross-functional program delivery.

• Strong agile delivery experience, including setting up scaled agile squads and establishing effective routines.
• Skilled in measuring initiative value by defining and monitoring objectives and key results aligned with business goals.
• Advanced relationship management skills, with experience influencing senior leaders, executives, and vendors.
• Strong communication and facilitation skills, with experience tailoring messages and leading discussions for senior audiences.
• Proficient in planning and maintaining integrated program schedules, roadmaps, and status reports.
• Experience in financial program management, including budgeting, forecasting, and cost-benefit analysis.
• Advanced knowledge of risk and issue management, including risk assessments, mitigation strategies, and transparent reporting.

Bachelor's degree in business administration (BBA/MBA).

Hold a recognized Change Management certification such as CCMP, Prosci, or APMG.

Experience in managing transformational business and technology programs at a large financial services company.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management Additional Job Details

Full time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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