IT Support Administrator Junior

Job Responsibility:
Pan American Silver was created with the intention to provide investors with the best vehicle to gain exposure to higher silver prices. Our vision is to be the world's pre-eminent silver producer, with a reputation for excellence in discovery, engineering, and sustainable development. Pan American Silver has several underground and open pit operations in Canada, Mexico, Guatemala, Peru, Chile, Brazil, Bolivia, and Argentina.
Pan American Silver is committed to advancing diversity and developing inclusive leadership teams that are representative of the communities we serve. The Company provides equal opportunities to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression or any other characteristic protected by federal, provincial, or local law.
Business Address:
Pan American Silver Corp.
2100 - 733 Seymour Street, Vancouver, BC, V6B 0S6
Junior Systems Administrator
The Junior Systems Administrator will be responsible for providing technical support to employees and ensuring the availability, security, and integrity of the systems and network as well as providing desktop support according to business and end user requirements. The incumbent should be a motivated, eager to learn and service-oriented professional based in our Vancouver office.
Major Responsibilities and Essential Duties:
Providing day-to-day support to employees by responding to user problems and requests in person and remote
Reproduce, diagnose, and resolve technical problems encountered by users.
Provide advice and training to users in response to identified difficulties.
Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
Installing, maintaining, upgrading, and supporting software.
Manage and support enterprise email systems, mail protection, security products, backups, and related technologies.
Participating in the planning, evaluation, and testing of new technologies and applications.
Maintain corporate servers and network security devices.
Ensure high availability and information back-up of all corporate information systems.
Ensure compliance requirements and network security requirements are met.
Job Specific and Skills Required:

• A college diploma or undergraduate degree in IT, Computer Science or a related field
• 2 years of experience in IT administration, desktop support, or help desk
• Proficiency in Desktop Applications
• Intermediate knowledge of Windows Server 2019/2022
• Intermediate knowledge of Exchange 2016 or higher
• Intermediate knowledge of Intune MDM management
• Intermediate understanding of IP, routing, DNS, DHCP, VPN, VLAN
• Intermediate understanding of Active Directory
• Intermediate understanding of Office 365 (Teams, SharePoint, Outlook, MS Word, Excel, PowerPoint)
• Basic Azure Admin skillset (Teams, SharePoint, Exchange)
• Basic understanding of ServiceNow
• Basic VMWare knowledge
• Basic PowerShell Scripting
• Basic programming skills
• Basic knowledge of SQL 2016 or later
• Basic Linux/Mac skills is an asset
• Excellent communication, organizational and people skills
• Outstanding organization and planning skills with the ability to manage and prioritize tasks
• Ability to think outside the box and adapt to changing environments
• Positive attitude, gets along with people and great customer service
• Eager to learn and take on new challenges
• Willing to stay late during the week and work on weekends when needed

Location of Work:
Vancouver
Language of Work:
English
Salary range:
$60,001.50 to $62,000.00
Benefits:
Competitive benefits package: bonus, RSP, Medical and Health insurance.
Job Type:
Full-time, Permanent.
If you are interested in this role, please submit your resume and cover letter to View email address on ca.edajobs.com
Only qualified candidates will be contacted. Thank you for your interest.
Job Types: Full-time, Permanent
Pay: $60,001.00-$62,000.00 per year
Education:
~ DCS / DEC (required)

Experience:
~ IT: 2 years (required)

Work Location: In person