Senior Software Engineer, Monitoring

We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering® , the rich storytelling of Dungeons & Dragons® , or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. The Central Technology group at Wizards of the Coast is responsible for building shared services for our digital games and other digital products to allow our partners to focus on the development that makes their product unique. Central Technology owns systems that provide accounts, entitlements, social, and telemetry capabilities to our partners.

Location: This role is based in our Montreal, QC office with an in-office schedule 3 days per week.

Expand our ability to develop and deliver the digital gaming services that power the Wizards of the Coast ecosystem of digital products and tools.

Bring key technical efforts to support the upcoming launch of our games, including in-game promotions and marketing integrations that enhance player engagement across platforms.

Support the refactoring of our data pipeline to develop an independent, scalable telemetry system that supports real-time analytics and robust performance monitoring across products.

Be a leader in large scale service delivery to an extended group of customers internal and external.

Partner with game studios, marketing, analytics, and infrastructure teams to ensure shared technology components meet the needs of both internal and external stakeholders

Update and deploy services and pipelines using industry best practices

Engage in long term planning to set goals and work for all customers of our ecosystem

Write high quality documentation for customers, developers, and our team to increase understanding of our ecosystem.

5+ years of software development experience, including experience supporting delivery of services in support of game teams

• Experience delivering highly available, scalable systems targeted at gaming services similar to Battle.net or EA Accounts.
• Experience with AWS and understanding of the infrastructure for distributed applications
• Experience with observability and debug ability for large scale systems using modern data ecosystems (Grafana, Datadog, Prometheus).
• Experience with integration of third party account systems like Playstation, Steam, Xbox, Apple, and Google.
• Experience with building infrastructure automation and infrastructure as code.
• Experience with integrating AI tooling into your workflow

At Wizards, we believe in the magic of diversity—great ideas come from unique perspectives. We are committed to building an inclusive, welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status.

If you have a disability and require assistance in this application process, please contact your recruiter or coordinator.

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