Business Development Representative - Remote

Monday to Friday from 8am – 4:30pm PST

We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3-4 days per week.

As the Business Development Specialist, you will generate new relationships by following up on leads and guiding prospects through the qualification and application process. You will work closely with assigned territory’s Outside Sales Representatives and Outside Sales Managers to convert leads into active accounts and provide each prospective Spa Partner with an excellent first impression of Eminence. In this role, you will report to the Business Development Team Lead.

Qualify leads: complete discovery call and gather lead information and business needs; explain Eminence partnership expectations regarding licensing (facility and staff), opening orders and minimum order amounts

Meet regularly with Outside Sales Representatives and Outside Sales Managers to discuss territory strategy, lead pipeline, and collaborate on actions and approach to new business

Complete follow-up with all leads generated from in-person and virtual tradeshows within a strict 48-hour timeframe (approx. Attend and support 2-3 in-person tradeshows or networking events in North America throughout the year

Research and discover new business opportunities by prospecting and cold calling within assigned territories

Maintain updated lead communications in lead generation software for assigned territory and share lead pipeline updates with Sales leaders on a regular basis

Perform any other Sales-related duties as required including coverage of other Business Development areas

3–4 years Customer Service experience

• Esthetic industry and/or previous experience with Eminence product line an asset
• Superior interpersonal & Customer Service skills
• Proficiency with Microsoft Office, lead generation software, Asana, Salesforce, CRM, and other databases
• Demonstration of responsibility and ownership – ability to see things through and manage tasks and projects to completion
• Ability to travel throughout North America 10% of the year,

Competitive salary, quarterly and annual bonuses based on individual and company goals

• 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
• Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

We are passionate about maintaining an inclusive workplace that encourages and values diversity.

#