National Key Account Manager - Grocery

Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 140,000 farmers in 18 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso achieved B Corp certification - joining an international movement of over 6,500 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

Headquartered in Vevey, Switzerland, Nespresso operates in 74 markets and has over 13'000 employees. In 2022, it operated a global retail network of 791 boutiques. For more information, visit the Nespresso corporate

The National Account Manager is responsible for managing and growing key national accounts. This role involves developing strategic plans to meet sales targets, building strong client relationships, and collaborating with cross-functional teams to ensure customer satisfaction. The National Account Manager serves as the primary contact for assigned accounts, focusing on driving revenue growth and maximizing profitability.

A day in the life of an Account Manager
Monitor market trends and competitor activities to identify opportunities.
Analyze market insights using tools like New Product Development (NPD) and Nielsen.
Communicate findings to develop strategies and drive sales.
Conduct business reviews with clients to assess performance and growth opportunities.

Implement online acquisition strategies for partners.
Drive eBusiness strategy and coordinate eContent implementation.
Manage relationships with national accounts and machine partners to tailor solutions.

Develop and execute strategic account plans in collaboration with internal teams.
Manage forecasts and stock levels, ensuring logistics operations are aligned.

Monitor competitive activities and implement category management initiatives.

Sales Growth and Profitability:
Focus on sell-in/sell-out performance and trade (Customer Relationship manager) CRM.
Negotiate commercial agreements to enhance long-term profitability.

Adhere to company policies and regulations, including Nestlé trade policies.

Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market

• 4+ years experience in sales and account management or business development managing banners/accounts within the consumer-packaged goods market
• A valid full driver's license and a clean driving record are required, along with a willingness to frequently travel within the assigned territory
• Post secondary education in Business, any related field or equivalent experience
• Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
• Proficient with MS Word, Excel, and PowerPoint
• Proven ability to manage multiple tasks with excellent time and project management while paying attention to detail.
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment

Company matched pension plan
Four weeks of Vacation and six personal days (Personal Paid Holidays)
Flexible and hybrid work arrangements
Excellent training and development programs as well as opportunities to grow within the company
Bonus eligibility
Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
Free Nespresso Coffee Machines and $100 monthly coffee credit
Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.