Retail Sales Associate - Seasonal - Full/Part Time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Retail Associate
Department: Retail
Assistant Manager, Retail
Role Status: Part Time / Seasonal / Hourly
We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
The Retail Associate works in one of two main retail outlets at Grouse Mountain. The successful candidate is someone who is Guest Obsessed and has a passion for the outdoors. The Retail Associate will use our POS system to process sales, ensure the store is well stocked and visually appealing to our guests and actively engage with our guests to drive sales targets.
Sales and Customer Service:
Generate sales through guest engagement and determining customer needs
Drive sales through recommending customized solutions and maintaining industry product knowledge
Achieve and exceed sales targets
Process and cashier transactions using store POS software and equipment
Maintain current and in-depth knowledge of mountain services, promotions and policies
Participate in ongoing training and coaching initiatives
Store Operations:
receiving and ticketing stock, inventory maintenance, store merchandising and store housekeeping
Conduct daily store operations and other related duties as assigned by management
Provide assistance to management during sales events, staff purchase nights and inventory count
Store Standards:
This position reports directly to the Assistant Manager, Retail and does not require any direct supervisory responsibilities.
Availability to work regular 6-8 hour shifts within store hours of 9am to 10pm most days
Previous sales experience with emphasis on customer service
Proven sales and customer service skills
Ability to communicate well in English
Non-Residents must provide unrestricted Canadian Work Permit
Show a strong focus on the customer, teamwork, accountability and innovation
Has an entrepreneurial attitude and hunger to drive sales results
Is comfortable working autonomously with little supervision in a fast-paced environment
Has excellent organizational skills with basic ability in Microsoft Office suite
Experience in outdoor equipment sales an asset
A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at