Project Management Officer - Services H/F

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name, email and telephone contact information. Provide project management leadership and expertise of large scale, highly complex, high profile, multi-jurisdictional and enterprise-wide Discovery initiative following Ontario Digital Standard.

Ensure the project is delivered cost effectively and efficiently, and in compliance with organization’s methodologies, digital standards and governance frameworks.

Provide strong project management including scope, budget and schedule management. Manage project IRAD (Issues, Risk, Actions, Decisions). Manage project governance committees (steering, gating, checkpoints); project financials; project reporting and escalation.

Lead stakeholder consultations, facilitation and consensus building. Build positive relationship with the the divisional stakeholders and subject matter experts, project team and external parties and provide strategies and actions to overcome resistance to change, while capitalizing on forces in support of change.

Manage interdependencies and resolving complex issues across multiple project streams.

Provide strategic direction and advice, and operational support to project teams and stakeholders. Provide analysis, strategic recommendations and advice to reporting Management on various options brought forward by vendor and IT partners.

Coordinate and complete Digital First Assessment (DFA) for the Discovery phase.

Demonstrated experience leading and overseeing Discovery project from inception through to project close-out, coordination of Digital First Assessment (DFA) and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT projects.

Demonstrated experience understanding and articulating business and IT executive expectations and translating into project deliverables.

Experience monitoring and managing the scope, budget, schedule, risk, resources, deliverables, governance, and technical performance of complex high-profile multi-disciplinary projects with multiple business and IT stakeholders.

Ensures project deliverables meet clients’ business needs/requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks.

Experience analyzing project and organization’s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule.

Experience providing view of project inter-dependencies, internal and external project dependencies, monitoring and reporting on exposure levels.

Experience directing stakeholder consultation, facilitation and consensus building. Provides project reporting to multiple stakeholders.

Experience building positive relationships within the team, among multiple stakeholders and external parties such as vendors.

Adheres to OPS standards, guidelines and project management best practices.

Experience developing procurement artifacts including RFS, SOW/Contract, approvals, etc.

Experience managing Discovery vendor deliverables, provide oversight and perform effective vendor management for the success of the project.

Plan and lead project deliverables using Agile and OPS Digital approaches.

Experience directing, managing and leading multidisciplinary project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards.

Extensive experience coordinating and monitoring project processes, interactions, progress, roadblocks, and developing/communicating guidelines and procedures to stakeholders.

Formal project management training/certification such as PMP, Scrum, Agile to apply best practices knowledge to unique and dynamic situations.

Knowledge and understanding of Information Management principles, concepts, policies and practices using both predictive and Agile methodologies.

Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Project Management Experience – 30%

Experience leading large, complex and high-profile multi-disciplinary projects with multiple business and IT stakeholders with strong scope-budget-schedule and IRAD management skills.

Proven experience in leading digital initiatives from concept to launch leading progressive stages – Concept, Discovery, Design, Prototype, Implementation and Go-Live.

Demonstrated experience leading and overseeing Discovery project from inception through to project close-out.

Experience working with project governance committees (steering, gating, checkpoints); project financials; project reporting and escalation.

Proven experience leading stakeholder consultations, facilitation and consensus building. Build positive relationship with the project team and external parties and provide strategies and actions to overcome resistance to change, while capitalizing on forces in support of change.

Proven experience of working with Senior Leadership, building Executive audience level products and presenting the products in line with leadership expectations.

Proven experience leading large-scale transformation projects through Change process by implementing strategies and actions to overcome resistance to change.

Formal project management training/certification such as PMP, Scrum, Agile to apply best practices knowledge to unique and dynamic situations

Political acuity to collaborate, share information, and lead/participate in relationship-building forums with multi-disciplinary stakeholders. Proven experience in producing exceptional presentations, dashboards, briefing papers and submissions, business cases and status reports to different types of audiences including senior executives.

Ability to foster strong senior leadership and executive relationships through broad business and IT governance tables.

Experience in business transformation and change management expertise related to implementing new solutions and business processes with broad implications. Practical experience supporting strategic IT investment planning decisions, including supporting business case development for new system implementations/enhancements.

Stakeholders Engagement and Relationship Building Skills – 25%

Ability to manage business stakeholders' expectations and understand business processes and requirements to ensure project scope, business needs and requirements are clear, and agreed on, by all key stakeholders.

Experience working collaboratively with various stakeholders including vendors, influencing outcomes, and obtaining buy-in from senior level management, key stakeholders, and client management.

Procurement and Vendor Management Experience – 20%

Procurement knowledge and skills to develop RFS/RFP following organization policies for the acquisition of services vendor, business solutions and project staff.

Experience managing vendor teams through planning, milestones, guidance, policies, procedures and project deliverables.

Ability to influence vendor teams for on-scope, on-time, on-budget, quality and timely completion of vendor deliverables integrated with client deliverables.

Public Sector Experience – 5%

Experience leading large and complex multi-disciplinary Discovery and IT/business projects for a municipal, provincial or federal government.

Experience leading Digital First Assessment, Cyber Security, Privacy and Architecture and Project Gating for public sector projects.

10+ years of senior project management experience

• Experience leading large, complex and high-profile multi-disciplinary projects with multiple business and IT stakeholders with strong scope-budget-schedule and IRAD management skills.
• Proven experience in leading digital initiatives from concept to launch leading progressive stages – Concept, Discovery, Design, Prototype, Implementation and Go-Live
• Proven experience leading stakeholder consultations, facilitation and consensus building. Build positive relationship with the project team and external parties and provide strategies and actions to overcome resistance to change, while capitalizing on forces in support of change.
• Political acuity to collaborate, share information, and lead/participate in relationship-building forums with multi-disciplinary stakeholders.