Customer Service Representative - Remote/Work From Home
$45k - $55k per yearMerriam Music
NOTE: After you have applied, you will receive an automated email to complete a short questionnaire to give us a bit more information. Please check your spam folder if you don't receive this email. Candidates that don't complete this questionnaire cannot be considered.
Job description
The candidate we're seeking is best described as someone who:
Enjoys goal-oriented problem-solving, who is energized by challenges
Is highly organized and excels in personal time management
Has a strong vocabulary and is an effective written and verbal communicator
Provides elite level customer service to students, families and customers
REQUIREMENTS
Post-secondary education of any discipline
Previous experience in delivering exceptional customer service with excellent problem-solving skills
At least 1 year of success in a sales role (inside or outside)
Intermediate proficiency in Google Workspace
Ability to multi-task in order to complete tasks within a fast-paced environment
Some evenings and consistent Saturdays required
RESPONSIBILITIES
Company knowledge: Understand the full Merriam Music offering (lessons, programs, events, policies and instruments) in order to maximize each customer contact opportunity
Customer loyalty management: Provide high-level customer service to develop relationships and retain students, continually reinforce the Merriam differentiators to help meet targets for both retention and add-on business
Customer service: Translate customer questions, issues and concerns into positive experiences and resolutions for customers, processing back-end changes for lessons
Business development: Seek out new business opportunities with our existing clientele
Withdrawal intervention: Respond to withdrawal requests to determine issues, work through issues to retain customers, meet/exceed retention targets (personal and team/school)
Analysis: Track and analyze withdrawal data in order to increase retention
PERKS
Vibrant company culture where everyone has a shared passion for music and education
Membership in a co-op health benefits package, which offers coverage for dental, medical, and other various benefits
Staff discounts for instrument purchases and lessons
NOTE: After you have applied, you will receive an automated email to complete a short questionnaire, which will provide us with a bit more information about you. Please check your spam folder if you don't receive this email. Candidates that don't complete this questionnaire cannot be considered.
Salary Expectations:
The compensation structure includes both base salary ($45,000-$55,000 / year) in addition to performance-based bonuses ($5,000-$10,000 / year). Successful candidates have the ability to earn between $50,000 - $65,000 / year.
Schedule and location:
The schedule includes a mixture of day shifts, evening shifts and consistent Saturdays and is as follows:
Two weeknights, 1:30pm-9:30pm - on-site at the Oakville location
One weekday, 11:30am-7:30pm - on-site at the Oakville location
One weekday, 10:00am-6:00pm - remote work from home
Every Saturday, 9:00am-5:00pm - on-site at the Oakville location
Occasional days at the Vaughan location (3175 Rutherford Road) as needed
Merriam Music welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- ...Growth & Customer Success Manager Own the Outcome. Drive the Growth. Be the Strategist | About Measure Marketing Results Inc. At... ...influence strategy, and drive measurable impact for North American B2B clients. The Role: Strategic Owner of Growth You are the strategic...SuggestedLong term contractFull timeWork at office
- ...are eager to develop their careers while making a meaningful difference for the people they assist. Key Responsibilities Support clients by explaining available benefit programs and answering questions about their coverage Guide members through their options and help...SuggestedWeekly payLong term contractFull timeRemote workWork from home
$60k - $72k per year
...Job Responsibility: Customer Success Account Manager Location: GTA or Surrounding Area | IndustriOS| Full-Time About Us IndustriOS is a leading provider of Discrete Manufacturing ERP software solutions, offering businesses a reliable and scalable system through both...SuggestedLong term contractFull timeContract work- ...Rock Star Veterinary Client Care Specialist wanted! Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too? We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate...SuggestedFull time
$76.3k per year
...work for a company that’s committed to the success of each and every employee. A place where... ...it every day. As a Marketing Specialist within the Legal Solutions team, you will... ...email communications, digital content and client-facing collateral, while coordinating with...Suggested- ...real impact. Your Role: As an Insurance Benefits Specialist, you'll play a key role in connecting clients with the benefits that secure their future. With our... ...training and support, you'll be set up for success from day one. What You’ll Do: Guide clients through...Remote jobWeekly payFull timeContract workWork from home
- ...members with experience in SSRS reporting and related skills. The successful candidate's primary role is the development of SSRS reports for... ...stack of IIS, C#, JavaScript, and SQL Server; it is hosted on client servers and in the Azure cloud; and allows end-user single sign-...Full timeSummer workWork at officeLocal areaFlexible hoursWeekend work3 days per week
$43.13k per year
...work for a company that’s committed to the success of each and every employee. A place where... ...day. Job Profile Summary As a Specialist, Title Research, you will respond to communications... ...support timely resolutions and protect client interests. Collaborate with internal...$60k per year
...oriented and proactive Operations Licensing Specialist to join our Ontario Operations team. In... ...This dedication extends not only to our clients but also to our employees and the... ...will be impacted by factors such as the successful candidate’s skills, experience and working...InternshipLocal areaFlexible hours$37.6 per hour
...comparative research on marketing strategies for industrial and commercial products Act as spokesperson for an organization Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Review and evaluate commercial or industrial...Permanent employmentFull timeRemote work- ...Commercial Insurance Sales Specialist Location: Oakville, ON Type: Full Time, Permanent... ...for you! Position Overview: A successful Desjardins Agent is seeking a qualified... ...will be responsible for assisting existing clients with various questions and customer...Permanent employmentFull timeFor contractorsWork at office
$71.5k per year
...excitant et à exercer une grande influence sur nos collègues, nos clients et les collectivités. Sommaire du poste Nous sommes... ...Develop and execute methodologies for measuring and predicting the success of digital initiatives using sales, media, research and customer...Contract work$28 - $32 per hour
...services industry, looking for a detail-oriented Accounts Receivable Specialist to join their team located in Oakville, ON. This is an excellent... ...candidate Responsibilities • Post and reconcile daily client payments received via credit card, EFT, and cheque within QuickBooks...Daily paid$60k - $80k per year
...are. We ship across Canada, the USA, the UK, and the EU, and we’re growing fast. About the Role We’re looking for a Paid Media Specialist to support our paid media team in the execution and day-to-day management of paid advertising campaigns across Google Ads, Meta,...Manual laborWork at office$75k per year
Are you passionate about delivering exceptional technical support and customer service? Grundfos, a global leader in advanced pump solutions and water technology, is looking for an Application Engineer to join our Customer Sales & Support Center (CSSC) Back Office team in a...Long term contractWork at officeLocal areaWork from homeRelocationHome office$79k - $103k per year
.... We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in... ...committed to shaping the future of your career. As a BIM/ VDC Specialist for PCL Constructors Canada Inc. in Oakville, Ontario, Toronto,...Long term contractContract workTemporary workFlexible hours$50k - $60k per year
...and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. SUMMARY The RMA Specialist is responsible for managing the full lifecycle of Return Material Authorizations (RMAs), ensuring accurate processing, timely resolution...Remplacement$85k per year
...Title: Procurement Category Specialist, Contract Reports to: Procurement Manager, Canada Job Type: Full Time Contract Experience... ..., negotiations and provide recommendations ~ Partnering for success o Foster trusting relationships with vendors to achieve...Long term contractFull timeContract workHome office$70k - $150k per year
...Budds' Mazda can be a very fun and rewarding experience. Strong work ethic, consistent results, and motivation are required to become successful. Great opportunity to learn and grow within the Budds' Group of Companies with future possibility for advancement. Engaging and...Shift workWeekend workAfternoon shiftWeekday work- ...Outbound call Specialist - Desjardins Agent Team Member Location: Oakville, ON Type: Full Time, Permanent Position Overview: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Agency outbound call specialist...Permanent employmentFull timeFor contractors
- ...Supporting Technical & Commercial, post bid clarifications with customer Support Handover of the RFP/Tender to the Project Manager upon successfully wining the opportunity. Support the e-Mobility - EV Charger Product Life Cycle Management and Operations team on sprints of...Hourly payContract workInternshipWork at officeLocal areaRemote workFlexible hoursOakville, ON3 days ago
$22.21 per hour
...our community, and through a culture of caring, for our patients, clients and our colleagues. We are offer our colleagues flexibility,... ...availability of one (1) Regular Part Time Service Coordination Specialist position working in the Speers Road office in the Home Care Services...Hourly payRemplacementPart timeWork at officeShift workWeekend workDay shiftAfternoon shift$80k - $120k per year
...behind the curtain, we run one of the most successful sales operations of any small-to-medium... ...by professionals driven by teamwork and success, and rewarded every step of the way, and... ...RESPONSIBILITIES 1. Serve new & existing piano clients, educating them on our products and...Full timeSelf employmentRemote workWork from homeShift workWeekend workDay shiftAfternoon shift- ...in good shape, work outdoors, and make a solid income this summer? This year, our team is growing as we take on a growing number of clients. Our hard-working and motivated team works on many different homes for a variety of clients doing window cleaning, gutter cleaning,...Full timeSummer work
$65k - $70k per year
...situations. -Strong negotiator -Quebec Collections and repossession experience an asset -Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook -Superb...Work at office$50.4k - $80.6k per year
...Notary Public and a strong background in Real Estate? We are seeking a detail-oriented professional to join our team as a Discharge Specialist. In this role, you will play a critical part in the mortgage lifecycle, ensuring that loan discharges are executed, notarized, and registered...Permanent employmentFull timeWork at office$62.5k per year
...high level of critical thinking to bring successful resolution to complex problems... ...researchers, professionals, and skilled specialists, who believe in each individual’s potential... ...have full access to Siemens Healthineers' client sites to perform the essential functions...Flexible hours$22 per hour
...Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores.... ...customer base forms the foundation of our success. Mentorship: Receive training and support... ...Duties: Detail vehicles for service clients. Wash, polish, buff and wax vehicles...Hourly payPrice workLong term contractPart timeSummer workInternship$39k per year
...relationships with our people and our clients. Each day, our professionals... ...a replacement role, and the successful candidate will own the... ...contribution to our clients' financial success. Interact with clients... ...of our Talent Acquisition Specialists. To explore other...RemplacementWork at officeLocal areaFlexible hours$51k - $77k per year
...positive relationships with our people and our clients. Each day, our professionals provide... ...in ad hoc projects. How do we define success for your role? You demonstrate BDO's core... ...resume to one of our Talent Acquisition Specialists. To explore other opportunities at BDO...RemplacementWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - Remote/Work From Home. Be the first to apply!
- conseiller clientèle Oakville, ON
- conseiller expérience client Oakville, ON
- représentant de service Oakville, ON
- customer experience specialist Oakville, ON
- customer support specialist Oakville, ON
- full time customer service representative work from home Oakville, ON
- customer service assistant work from home Oakville, ON
- customer service representative no experience Oakville, ON
- customer service agent Oakville, ON
- bank customer service representative Oakville, ON